Senior Front House Floor Manager

1 month ago

Johannesburg, South Africa Lumina Personnel Full time

Job Opportunity: Senior Front House Floor Manager
Location: Northern Suburbs, Johannesburg
Salary: R18,000 – R20,000 (negotiable)

Join our premier restaurant as a Senior Front House Floor Manager, where you'll be integral in delivering exceptional guest experiences in a luxury hospitality setting.

Key Responsibilities:

  • Lead and motivate the front-of-house team, overseeing hiring, training, and performance management.
  • Ensure adherence to service standards and fine dining etiquette while enhancing guest experiences.
  • Manage reservations, seating arrangements, and service flow with strong organizational skills.
  • Handle guest complaints professionally, maintaining exceptional communication and interpersonal relations.
  • Coordinate special events and private dining experiences with attention to detail and planning skills.
  • Monitor financial performance, including budgeting and revenue tracking, while controlling expenses.
  • Ensure compliance with health and safety regulations in front-of-house operations.

Minimum Requirements:

  • Bachelor’s degree in hospitality management, business administration, or a related field (preferred).
  • 5-7+ years of front-of-house management experience, including 2-3 years in a senior role at a high-end restaurant or luxury setting.
  • Proficiency in restaurant management software and point-of-sale (POS) systems.

If you're a passionate hospitality leader ready to create memorable experiences, Apply Now and join our esteemed team

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