Head of Operation
3 weeks ago
- Manage and oversee daily operations of the BPO department
- Develop strategies to increase efficiency and quality of services
- Monitor team performance and provide feedback for improvement
- Collaborate with other departments to ensure smooth workflow
- Handle escalations and resolve issues in a timely manner
- Implement best practices and compliance with company policies
- Excellent communication and leadership skills
- Proven experience in BPO or call center operations
- Strong analytical and problem-solving abilities
- Minimum of 3 years of experience in a call centre within Senior Operation Manager or Head of Operation role
- Experience in managing teams and driving operational performance
- Knowledge of industry trends and best practices
- Experience working in a fast-paced environment
- Full-time position with opportunities for career growth
- Health and medical benefits
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Head of Operation
2 weeks ago
Durban, KwaZulu-Natal, South Africa ABC Worldwide Full timeJob Description: Head of Operation (BPO)Job Responsibilities:Manage and oversee daily operations of the BPO department Develop strategies to increase efficiency and quality of services Monitor team performance and provide feedback for improvement Collaborate with other departments to ensure smooth workflow Handle escalations and resolve issues in a timely...
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Head of Operations
2 weeks ago
Durban, South Africa Webhelp Full time**Advisor** **Location** - Durban, South Africa**Language** - English*** **Job Advert**: - We’re on the hunt to find the type of leader we’d all come to if the world was ending, could this be you? - If you’re a confident decision maker who is driven by results, whilst nurturing your people and teams, then joining our vibrant business as Head of...
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Head of Operations
2 weeks ago
Durban, South Africa Webhelp Full time**Job Advert** We’re on the hunt to find the type of leader we’d all come to if the world was ending, could this be you? If you’re a confident decision maker who is driven by results, whilst nurturing your people and teams, then joining our vibrant business as Head of Telecommunication Operations in Durban could be your calling. Picture yourself...
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Head of Operations
4 days ago
Durban, South Africa Webhelp Full time**Job Advert** We’re on the hunt to find the type of leader we’d all come to if the world was ending, could this be you? If you’re a confident decision maker who is driven by results, whilst nurturing your people and teams, then joining our vibrant business as Head of Telecommunication Operations in Durban could be your calling. You’ll be joining...
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Head of Operations
1 month ago
Durban, South Africa Webhelp Full time**Advisor** **Location** - Durban, South Africa**Language** - English*** **Job Advert**: - We’re on the hunt to find the type of leader we’d all come to if the world was ending, could this be you? - If you’re a confident decision maker who is driven by results, whilst nurturing your people and teams, then joining our vibrant business as Head of...
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Head of Operations
2 weeks ago
Durban, KwaZulu-Natal, South Africa Webhelp Full timeAdvisorLocation Durban, South AfricaLanguage English***Job Advert: We're on the hunt to find the type of leader we'd all come to if the world was ending, could this be you? If you're a confident decision maker who is driven by results, whilst nurturing your people and teams, then joining our vibrant business as Head of Telecommunication Operations in Durban...
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Head of Operations
4 weeks ago
Durban, South Africa Pronel Personnel Full timeAn amazing opportunity has opened up for a Head of Operations at a Reputable Company based in Durban. Reporting to the CEO. Providing leadership, direction and driving operational performance. Logistics / Shipping industry preferred. - Providing overall leadership for the operation setting operational priorities, - Accountable for the management and...
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Head of Operations
4 weeks ago
Durban, South Africa Pronel Personnel Consultants Full timePronel Personnel Durban, South Africa Senior 9 to 10 years Cost to company Full Time **Skills**: - OperationsFinanceMicrosoft Office **Industries**: - Security **Description**: An amazing opportunity has opened up for a Head of Operations at a Reputable Company based in Durban. Reporting to the CEO. Providing leadership, direction and driving...
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Head of Operations
4 weeks ago
Durban, South Africa Sandi Crowther Recruitment Full timeKwaZulu Natal, Durban - R 800 000 - R 950 000 Annually **Mt. Edgecombe. **Standout management opportunity exists for Head of Operations with solid operational experience and experience in dealing with high-level Executives to join dynamic company offering bespoke services. **Requirements**: - Minimum Matric, tertiary qualification advantageous - 5 years...
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Head of Operations
2 weeks ago
Durban, KwaZulu-Natal, South Africa Pronel Personnel Full timeAn amazing opportunity has opened up for a Head of Operations at a Reputable Company based in Durban. Reporting to the CEO. Providing leadership, direction and driving operational performance. Logistics / Shipping industry preferred. Providing overall leadership for the operation setting operational priorities, Accountable for the management and performance...
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Head of Operations
4 days ago
Durban, South Africa Webhelp Full time**Advisor** **Location** - Durban, South Africa**Language** - English*** **Job Advert**: - We’re on the hunt to find the type of leader we’d all come to if the world was ending, could this be you? - If you’re a confident decision maker who is driven by results, whilst nurturing your people and teams, then joining our vibrant business as Head of...
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Head of Operations
4 days ago
Durban, South Africa Pollock and Associates Full timeHead of Operations Bank/Fin Services/Insurance ~ Call Centre BPO Durban - Kwa Zulu Natal - South Africa You will be required to lead and optimize the performance, productivity, and profitability of our Outsourced Debt Collection business in the US market. This leadership position will play a crucial role in driving significant growth and ensuring...
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Head of Operations
2 weeks ago
Durban, KwaZulu-Natal, South Africa Pollock and Associates Full timeHead of Operations Bank/Fin Services/Insurance ~ Call Centre BPODurban - Kwa Zulu Natal - South AfricaYou will be required to lead and optimize the performance, productivity, and profitability of our Outsourced Debt Collection business in the US market. This leadership position will play a crucial role in driving significant growth and ensuring...
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Head of Operations
2 weeks ago
Durban, KwaZulu-Natal, South Africa Sandi Crowther Recruitment Full timeKwaZulu Natal, Durban R R AnnuallyMt. Edgecombe. Standout management opportunity exists for Head of Operations with solid operational experience and experience in dealing with high-level Executives to join dynamic company offering bespoke services.Requirements: Minimum Matric, tertiary qualification advantageous 5 years plus experience Knowledge of ISO...
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Johannesburg: Head Of It
2 weeks ago
Durban, KwaZulu-Natal, South Africa Window World Of Boston Full timeA leading workforce solutions company, driven to grow people, businesses and economies through connections that allow them to realize their potential has an exciting opportunity for a Head of IT in Gauteng. Responsible for shaping the digital landscape by executing on the technology strategy of the Group thus enabling efficient and secure operations to...
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Head of IT Operations
3 weeks ago
Durban, South Africa Talented Recruitment Full timeHead of IT Operations required to lead a team of IT professionals and work closely with various departments to ensure seamless technology delivery. This role will support the Chief Technology Officer (CTO) in executing and managing the company's IT operations in alignment with the defined technology strategy. This role is responsible for overseeing the...
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Centurion: Head Of Sales
2 weeks ago
Durban, KwaZulu-Natal, South Africa The Enclave Of East Louisville Full timeSales Strategy and Leadership: Develop and execute the sales strategy aligned with the organizations goals. Lead and motivate the sales team to achieve targets. Monitor sales performance and adjust strategies as needed. Foster a collaborative and high-performance sales culture.Market Analysis and Forecasting:Analyze market trends, customer preferences, and...
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Head of Operations
2 weeks ago
Durban, KwaZulu-Natal, South Africa Webhelp Full timeCustomer Service/SupportInternalLocation Durban, South AfricaLanguage English***Job Advert: We're on the hunt to find the type of leader we'd all come to if the world was endingIf you're a confident decision maker who is driven by results, whilst nurturing your people and teams, then joining our vibrant business and the Currys campaign as Head of Operations...
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Centurion: Head Of Customer Care
2 weeks ago
Durban, KwaZulu-Natal, South Africa The Enclave Of East Louisville Full timeCenturion: Head Of Customer Care & LogisticsLogistics Management: Oversee the entire transportation supply chain, including inbound and outbound logistics. Collaborate with manufacturing organizations, transportation companies, and logistics providers. Manage business relationships with suppliers and choose new partners. Develop short-to-medium range plans...
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Centurion: Head Of Sales
2 weeks ago
Durban, KwaZulu-Natal, South Africa Mays Region - Modern Woodmen Of America Full timeSales Strategy and Leadership: Develop and execute the sales strategy aligned with the organizations goals. Lead and motivate the sales team to achieve targets. Monitor sales performance and adjust strategies as needed. Foster a collaborative and high-performance sales culture.Market Analysis and Forecasting:Analyze market trends, customer preferences, and...