Laundry Manager

Overview:

A vacancy exists for a Laundry Manager, based in East London. The position reports to the Regional Manager. The successful candidate will manage the facility processing 4 tons of laundry seven days a week for various business units. The successful candidate will also be responsible for meeting the needs of internal customers through the execution of the organisation’s strategic and operational objectives of growth, quality and people by leading, managing and coordinating all laundry activities.

Minimum requirements:

• Degree / Diploma in Business Management
• Background and/or experience in an Engineering or Technical field (advantageous)
• 3+ years of general management experience in a factory, production or hospital environment
• Knowledge of process management and logistics.
• Proven people management skills.
• Previous Union relations experience (advantageous)
• Basic understanding of or ability to learn specialized fields, terminology and laundry equipment use.
• Computer proficiency is required
• Driver’s license and own, reliable transport required

Responsibilities:

• Ensuring that high-quality linen is consistently delivered to various units on time.
• Effectively communicate with the respective managers to maintain required par levels.
• Ensure the optimum functioning and management of the laundry
• Ensure optimum delivery and collection services.
• Implement and sustain best operating practices and where required implement corrective actions.
• Manage and optimize processes, outputs, targets and deliverables
• Achieve outputs within financial targets
• Adjust stock levels to meet the demands of customers (business units)
• Optimize the life span through process/quality improvements.
• Demonstrate visible leadership in respect of the organisation’s values, operating model and strategy.
• Effectively manage relationships with customers/business units and suppliers.
• Recruit, retain, motivate and develop staff according to the organisation’s people policies and practices.
• Actively lead and manage the management and staff at the facility to achieve the objectives
• Ensure a healthy employee relations environment
• Drive staff productivity and quality improvements
• Manage infection control, health, safety, environmental standards, and disaster management principles.
• Ensure compliance with all legislative and other regulations e.g. ISO 9001
• Provide support to the Maintenance Manager to ensure optimum reliability and longevity of equipment is achieved through routine maintenance
  
• Manage day-to-day maintenance and cleaning of equipment.
• Actively sponsor the organisation’s initiatives and projects as they relate to the laundry.

Competencies:

• Problem-solving, analysis and judgement
• Attention to detail
• Resilience
• Engaging diversity
• Verbal & written communication skills
• Influencing skills
• Building relationships
• Customer responsiveness
• Organisational awareness
• Action orientation
• Excellence orientation
• Ethical behaviour