Senior Business Analyst, Process Engineering

1 month ago

Johannesburg, South Africa Isilumko Staffing Full time

Key Responsibilities:

Requirement Elicitation and Analysis:

  • Collaborate closely with business stakeholders to understand needs, objectives, and challenges.
  • Elicit, document, and analyze business requirements, processes, and workflows.
  • Translate business requirements into clear and concise functional specifications for technical teams.

Solution Design:

  • Work with technology teams to design innovative solutions aligned with business needs.
  • Propose practical solutions addressing business challenges in line with organizational goals.
  • Ensure proposed solutions align with strategic goals and technological capabilities.

Stakeholder Communication:

  • Serve as a liaison between business stakeholders and technology teams.
  • Communicate complex technical concepts to non-technical stakeholders.
  • Present findings, recommendations, and project updates to various audiences.

Documentation:

  • Create detailed documentation, including business requirements, process flows, use cases, and user stories.
  • Maintain accurate and up-to-date project documentation throughout the project lifecycle.

Project Management:

  • Collaborate with project managers to define project scope, objectives, and deliverables.
  • Assist in project planning, estimation, and resource allocation.
  • Monitor project progress and identify potential risks or deviations from the plan.

Quality Assurance:

  • Participate in system testing, user acceptance testing, and validation of implemented solutions.
  • Ensure delivered solutions meet specified requirements and are of high quality.

Process Improvement:

  • Identify areas for process optimization and efficiency enhancement.
  • Recommend process improvements and assist in their implementation.

Essential Functions:

  • Collaborate with business stakeholders to prioritize transformation initiatives aligned with CIB Operations strategy.
  • Work with internal and external stakeholders to mobilize solutions and prepare for the execution of prioritized initiatives.
  • Translate CIB Operations and business strategies into work packages and manage delivery of initiatives.
  • Adopt and optimize efficient use of tools, mechanisms, and frameworks across projects.
  • Coordinate identification and evaluation of solutions using objective data for value realization.
  • Provide input and influence verification of business cases and business priorities.
  • Facilitate effective planning for prioritized initiatives, ensuring proper time and coordination of resources.
  • Coordinate and manage delivery of initiatives by monitoring progress and removing blockers.
  • Coordinate stakeholders' efforts and resources for collective impact delivery.
  • Plan, coordinate, and manage handover and adoption activities to facilitate solution ownership.
  • Facilitate effective data tracking of value realization metrics.
  • Collaborate with stakeholders to monitor service performance and identify further value realization opportunities.

Qualifications:

  • Education: First Degree, NQF Level 7, or equivalent relevant experience (Required)

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