Industrial Relations Officer

4 weeks ago


Cape Town, South Africa The Talent Room Full time

Location: Our client has offices across South Africa. The successful candidate will work from one of these offices.

This is an in-office position.

Our client is recruiting for an experienced Industrial Relations Officer to join their Human Resources team. To provide a dedicated Industrial Relations advisory service to management, supervisors, and employees.

Duties & Responsibilities

  • Ensure that all policies, procedures, and employment legislation are adhered to.
  • Advise on, facilitate, execute, and implement applicable Human Resources/Industrial Relations practices, by identifying risks and helping with preventative measures.
  • Management of relationships with union & ensuring that the Company's treatment of employees is consistent with its core business values and objectives.
  • Responsible for managing and maintaining positive employee relations within the company.
  • Management of all complaints, grievance procedures, and facilitation of counselling sessions in conjunction with relevant stakeholders.
  • Promote a harmonious work environment by addressing employee concerns, and handling labour disputes.
  • Responsible for mediation
  • Responsible for ensuring compliance with labour laws and regulations.
  • Investigating and resolving complex or critical industrial relations issues in a timely and effective manner.
  • Ability to work closely with HR teams and senior management on industrial relations
  • Internal processes - chairing disciplinary, incapacity hearings, handling grievances and assisting with operational requirement termination processes.
  • External dispute resolution - representing the company at CCMA.
  • Ability to train Managers, Supervisors and Team Leaders on managing poor performance and initiating disciplinary processes in the workplace.
  • Management of all administration for industrial relations.

Desired Experience & Qualification

  • Qualification in HR / Labour Relations
  • 3 – 5 years working experience in Labour Relations
  • Proven experience in working with unions and shop stewards.
  • CCMA experience e
  • Knowledge and understanding of HR policies & procedures.
  • Experience, Knowledge and understanding of employment legislation.
  • Ability in problem-solving, negotiation & influencing skills.


  • Cape Town, South Africa FROGG Recruitment Full time

    **Industrial Relation Officer Epping Cape Town** Our Manufacturing client in Epping Cape Town is looking for an IR Officer with 5 years of experience in a Unionised environment. *** **Salary Negotiable** **Min Requirements** Grade 12 A National Certificate/Diploma in IR/HR field will be an added advantage At least 5 years’ experience in an IR...


  • Eastern Cape, Port Elizabeth, South Africa Empact Group Full time

    Empact Group’s job vacancy, Career and Recruitment Job title : Industrial Relations Officer – EC jobs in Eastern Cape Job Location : Eastern Cape, Port Elizabeth Deadline : April 04, 2024 Quick Recommended Links Jobs by Location Job by industries Purpose of the role: The Industrial Relations Officer will be responsible for managing and maintaining...


  • Cape Town, South Africa Centre Recruit Consultants Full time

    Our client based in the Property & Conveyancing industry is seeking a skilled and experienced Public Relations Officer to join our conveyancing firm. As a Public Relations Officer, you will be responsible for managing the firm's public image, building relationships with key stakeholders, and promoting our services to clients and the wider community. Your...


  • Cape Town, South Africa Sandi Crowther Recruitment Full time

    Western Cape, CPT - CBD - R 15 000 Monthly Cost To Company **Cape Town. **Established, fast-growing concern within the Logistics industry seeks Customer Relations Officer who is customer centric with excellent analytical and organisational abilities. **Responsibilities**: - Provide administrative support for customer quotations and service level...

  • Relations Officer

    1 day ago


    Cape Town, South Africa Construct Executive Search Full time

    Applicants must have the following requirements:Must have a Diploma or Degree in Suppliers Relations Officer.Must have 3-5 years of experience in the Renewable Energy sector.Analysing data sets, interpreting findings, and writing reports effectively are crucial.Must be proficient in Microsoft ExcelMust have a valid driver's license.Personal vehicle will be...


  • Cape Town, South Africa Tych Business Solutions Full time

    **Job ID**: 58103**Date Posted**: Posted 18 hours ago**Location**: Cape Town**Job Title**: GUEST RELATIONS OFFICER - CAPE TOWN- WESTERN CAPE Guest Relations Officers main task is to ensure that the needs and requests of the Guests are met, and that each Guest has a memorable stay. This position has the responsibility of dealing with Guests daily. The duties...


  • Cape Town, South Africa TSM Consulting Full time

    **Primary role**: The maintenance and development of sustainable relations and networks together with all relevant parties, in order to aid the various markets and workplaces by effectively implementing of the mission and vision of Industrial Ministry. **Key Responsibilities**: - Maintaining and developing existing networks and identifying new networks for...


  • Cape Town, South Africa Banxso Full time

    JOB SPECIFICATION: CLIENT RELATIONS OFFICERJOB SUMMARY: The Client Relations Officer serves as a liaison between clients and Banxso, through collaboration with internal departments to ensure that Banxso meets and exceeds its clients’ needs by creating, nurturing, and maintaining strong positive relationships between Banxso and its Clients. This role plays...


  • Cape Town, South Africa Ikamva Lisezandleni Zethu Full time

    IkamvaYouth is a township-based volunteer program that gets learners out of poverty through education. The Organisation exists to reduce inequality in South Africa, and its track record of matric results, access to post-school opportunities, and alumni success is proof that positive change is possible. **The Purpose of the Position**: The primary purpose is...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    We are looking for a Guest Relations Officer who will be responsible for ensuring that the ultimate guest's experience from arrival to departure is seamless and in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need...


  • Western Cape, Cape Town, South Africa Wesgro Full time

    Wesgro’s job vacancy, Career and Recruitment Job title : Public Relations and Social Media Officer jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : April 17, 2024 Quick Recommended Links Jobs by Location Job by industries Reference Number: PR&SMO/04/24 The incumbent will report to the Senior Economic Journalist Purpose of the...


  • Western Cape, Cape Town, South Africa Wesgro Full time

    Wesgro’s job vacancy, Career and Recruitment Job title : Public Relations and Social Media Officer jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : April 17, 2024 Quick Recommended Links Jobs by Location Job by industries Reference Number: PR&SMO/04/24 The incumbent will report to the Senior Economic Journalist Purpose of the...


  • Cape Town, South Africa Miltons Matsemela Full time

    **Duties and responsibilities**: Develop PR strategies, organise PR campaigns/events and amplify existing PR campaigns Prepare collateral and promotional material Build, maintain and extend relationships with relevant stakeholders (i.e. real estate agents) Draft presentations and reports, as required Perform any other related ad hoc tasks and duties as...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    **Responsibilities**: - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers -...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Wine Estate close to Stellenbosch is looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. -...


  • Cape Town, South Africa HotelJobs.co.za Full time

    JD Specialized Recruitment_ is currently assisting a Boutique Hotel in Cape Town to recruit a **GUEST RELATIONS OFFICER** **Requirements**: - A minimum of 1 year experience in a similar position at a 5* property - Sound knowledge of MS Office suite and PAN Strat - Knowledge and experience of overall hospitality operations. - Excellent communications and...


  • Cape Town, South Africa RPO Recruitment Full time

    RPO Recruitment's client in the Construction Industry is currently seeking a Compliance Officer/Administrator to join their team in Cape Town. As a leading recruitment agency, RPO Recruitment is dedicated to finding exceptional candidates for our clients' specific needs.As the Compliance Officer/Administrator, you will play a critical role in ensuring...


  • Cape Town, South Africa Staff Solutions Recruitment Full time

    Job Purpose:Obtain and drive new business opportunities in the region.Will not only be based in Somerset West, will also be calling on other clients in various areas, driving most of the day.Requirements:Grade 12 with Public Relations / Marketing Qualification advantageous.Valid Drivers License.3-4 years experience.Need to have Marketing experience as this...


  • Cape Town, South Africa Career Custodians Full time

    Are you ready for an exciting and challenging role in the spa industry?Langaro Wellness in Camps Bay is currently seeking a Guest Relations Officer / Lead receptionist to take responsibility for overseeing the front desk operations. You will be responsible for the reception and retail areas, coordinate diaries and therapists, while ensuring efficient and...


  • Cape Town, South Africa Hire Resolve Full time

    Hire Resolve is a reputable recruitment agency that specializes in providing staffing solutions for the construction industry. We are currently seeking a skilled and dedicated Health & Safety Officer to join our client's team in the construction industry.Responsibilities Develop and implement health and safety policies and procedures specific to the...