Community Manager

4 weeks ago


Sandton, South Africa Publicis Groupe Full time

Job Description

Mandatory requirements

The Community Manager role is based in the Silverstream Offices and the requirement is that the incumbent be based in office, 5 days a week.

Specific Responsibilities

The ideal candidate for this position possesses a proven and established expertise in the realm of social media.

Responsibilities include:

Participating with brainstorming, organization, development of social media opportunities Acting as key representative and spokesperson of the agency publicly and internally Educating co-workers from other disciplines on our social media capabilities and experiences Overseeing social media accounts and initiatives, ensuring excellence in digital services and project/staff efficiencies Supervising and leading Social Media Community Managers on social media projects working closely with Strat, Client and Creatives to explore opportunities for new business through social media Leveraging network and relationships to fuel leads Serving as a public thought leader on social media for our agency Maintaining expertise on emerging social trends and technologies

Requirements I Skill Sets:

Enthusiastic and energetic Passionate about networking, relationship building, and working with different disciplines across the agency Naturally motivated and self-directed Demonstrated leadership skills Strong digital and expertise in emerging channels, as several of the following kinds of social spaces: Facebook, Twitter, Instagram, TikTok, YouTube, Blogs, Virtual Worlds, Mobile Platforms Project management experience Proficient strategic and analytical thinking skills Effective delegation skills Strong written, verbal, time-management and organizational skills Flexibility

Qualifications

Tertiary qualification: Relevant post graduate degree in marketing, media, communications 3 + digital marketing experience Minimum of 3 years focused on social Proven experience in a management role leading the creation and implementing digital/social media campaigns on a global level Lives and breathes culture-music, sports, fashion, etc. Proven experience managing paid social budgets in an efficient manner on major platforms. Ability to interpret data using established analytical reporting tools to create actionable marketing programs Experience negotiating with outside vendors, including negotiating contracts, issues, and reconciling differences Able to demonstrate how social campaigns impact to broader business and marketing objectives Mastery in and passion for all social media channels Ability to manage several simultaneously and remain calm under pressure. Experience in working across different global cultures a plus Tertiary qualification: Relevant post graduate degree in marketing, media, communications Digital and social media courses, qualifications or knowledge Photography experience Advanced IT skills including Microsoft Word, best-in-class Powerpoint, Excel, Outlook and web based applications. Proficiency in Keynote and/or other presentation formats. Social Media Management tool experience (e.g. Hootsuite, Social Bakers) Social Media Listening tools experience e.g. Radian 6, Crimon Hexagon) Multi-faceted work experience record that touches various skillsets or specialties within marketing and communications Solid writing, speaking & presenting skills in English. Social Media Community Management Experience

Behavioural competencies

Strategic Creative Thinking Curiosity Organised and efficient Calm under pressure Problem solving & decision-making skills

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