Counter Sales

3 weeks ago


Cape Town, South Africa Recruitment Matters Full time

Our client is seeking a proactive and customer-focused individual to fill the role of Counter Salesperson. The ideal candidate will be responsible for assisting customers in a hardware and wood supply setting, ensuring a high standard of service while maximizing sales and customer satisfaction. This role requires excellent communication, product knowledge, and the ability to manage sales transactions efficiently.

Responsibilities:

  • Greet and assist customers in the store, addressing their inquiries and guiding them through product selection.

  • Provide product knowledge and recommend appropriate items based on customer needs, particularly in wood, timber, and hardware products.

  • Process sales transactions accurately, ensuring correct pricing and handling of payments.

  • Maintain a clean and organized sales counter and display areas.

  • Assist in the loading and unloading of products, ensuring the proper handling and storage of wood and hardware items.

  • Keep track of inventory levels and assist with stock management, including restocking shelves when necessary.

  • Collaborate with the store manager and team to meet sales targets and enhance the customer shopping experience.

  • Handle customer complaints or refer them to the appropriate department for resolution.

  • Stay updated on new products, promotions, and industry trends to offer informed advice.

Skills:

  • Strong customer service orientation with the ability to communicate effectively.

  • Basic sales and negotiation skills, with a focus on achieving sales targets.

  • Excellent time management and multitasking abilities.

  • Attention to detail in processing sales transactions and managing stock.

  • Ability to work well in a team environment.

  • Physical ability to lift and move heavy items, including wood and timber products.

  • Basic computer skills for managing sales and inventory software.

Qualifications:

  • Matric (Grade 12) or equivalent qualification.

  • Previous experience in a retail sales environment, particularly in hardware or timber industries, is preferred.

  • Familiarity with wood, timber, or related products will be advantageous.

  • Ability to speak both English and Afrikaans will be beneficial.

  • Valid driver’s license is a plus.


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