Front Office Supervisor

2 weeks ago

Krugersdorp, South Africa MANTIS Full time
Job Description

  • Apply thorough working knowledge of the front office operations to include the front desk, porters desk, reception/cashiering procedures, PABX functions and reservations.
  • Develop a strong understanding of the functions of each department of the hotel, physical layouts of the hotel facilities, the key personnel and their roles, daily functions and special events, and conventions and groups currently in the house and due to arrive.
  • Assist in conducting training for all Front Office employees.
  • Direct daily front office operations.
  • Greet and escort Very Important Guests (VIP’s) and attend to their special needs as appropriate.
  • Attend to credit problems.
  • Ensure efficient and courteous porter service.
  • Supervise front cashiers and help out with accounting problems.
  • Patrol and inspect public areas during evenings to make sure everything is in order.
  • Control hotel duty keys and floats whilst on duty.
  • Supervise and support of the Front Office team.
  • Assist with preparation of rosters, ensuring that suitable and cost effective employee levels are maintained at all times.  Rosters to be authorised by appropriate department head.
  • Ensure department policies and procedures are understood by all employees and observed in tasks performed.
  • Ensure effective communication of new and updated information regarding policies, rates and general hotel information.
  • Ensure strict procedures are followed for all cash/credit, cheque transactions, accounting and banking procedures, issue of keys and guest confidentiality.
  • Implement training programs for all employees, conduct induction and skills training.
  • Perform any other duties as directed by the Front Office Management.
  • Coordinate and supervise preventative maintenance program's including but not limited to daily checks
  • Work together with housekeeping to ensure public areas and rooms are kept to standards at all times
  • The position is required to work Cover, Late shift and occasionally Night  shift including weekends

Qualifications

Your experience and skills include:

  • Service focused personality is essential
  • Previous experience in a similar leadership role is an asset
  • Prior experience working with Opera or a related system
  • Strong interpersonal and problem solving abilities and the ability to lead by example  
  • Minimum 3 years experience in the same or similar role working in a Hotel environment
  • Candidate needs to be able to use Microsoft Outlook


Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

  • Fitters

    2 weeks ago

    Krugersdorp, Gauteng, South Africa Hutech Head Office Full time

    _Position: Fitters__Industry: Manufacturing Industry__Location: Chamdor - Krugersdorp__Salary: Market-Related Salary_Purpose:The main purpose is working in a mining equipment manufacturing workshop where you do assembly and service of equipment.Qualifications: Trade Tested as Fitter 5 years post trade experience of fitting with hydraulic systems in a...

  • supervisor engineering rigging

    2 weeks ago

    Krugersdorp, Gauteng, South Africa Bridge Personnel Concepts Full time

    The Supervisor Engineering Rigging is responsible for overseeing all rigging activities in the section or area of responsibility, ensuring strict adherence to the rigging plan, safety protocols, and standard operating procedures. In this capacity, the Supervisor leads the rigging team in safely executing various tasks such as replacing skips, cages, and...

  • Call Centre Supervisor

    4 weeks ago

    Krugersdorp, South Africa Fidelity Services Group Full time

    **Overall purpose of the job**:As the Call Centre Supervisor you will be accountable for the daily running and management of the Call Centre through the effective use of resources. You will be responsible for the monitoring the call centre environment. The Supervisor will listen to various Scheduling recordings for audit purposes and customer service...

  • Front Desk Salesperson

    2 weeks ago

    Krugersdorp, Gauteng, South Africa SP International (Pty) Ltd Full time

    Front Desk SalespersonSalary RangeR 2000 Weekly + CommissionBrief description of the vacancy:answer phones, place orders with suppliers, and assist clients with queries and sales. The idealpreference.Experience required: Counter Sales and Telephonic Sales Internal Sales Experience (Targets need to be reached for Commission payments) Stock Control, Buying,...

  • Packhouse Supervisor

    1 week ago

    Krugersdorp, South Africa Farm Manager SA Full time

    **Krugersdorp Area - Gauteng**: Our client is looking for a Packhouse Supervisor to join the team. MINIMUM REQUIREMENTS Agricultural Diploma advantageous Min of 2 years previous packhouse experience Experience with working with BRC / HACCP advantageous Computer literacy in MS Office (excel, outlook, word) Excellent communication and written...

  • Packhouse Supervisor

    2 weeks ago

    Krugersdorp, Gauteng, South Africa Farm Manager SA Full time

    Krugersdorp Area - Gauteng: Our client is looking for a Packhouse Supervisor to join the team.MINIMUM REQUIREMENTSAgricultural Diploma advantageousMin of 2 years previous packhouse experienceExperience with working with BRC / HACCP advantageousComputer literacy in MS Office (excel, outlook, word)Excellent communication and written skillsPeople management...

  • Call Centre Supervisor

    2 weeks ago

    Krugersdorp, Gauteng, South Africa Fidelity Services Group Full time

    Overall purpose of the job:As the Call Centre Supervisor you will be accountable for the daily running and management of the Call Centre through the effective use of resources.You will be responsible for the monitoring the call centre environment. The Supervisor will listen to various Scheduling recordings for audit purposes and customer service...

  • Technical Supervisor

    2 weeks ago

    Krugersdorp, Gauteng, South Africa Fidelity Services Group Full time

    Vacancy:Technical Supervisor**Region: KrugersdorpReporting to :Technical ManagerOverall purpose of the job:To manage and maintain quality within Fidelity Secure Drive. Maintain and resolve customer related issues. Present and defend Fidelity Secure Drive all fitment related issues where required to contribute daily to our mission of earning the reputation...

  • Technical Supervisor

    2 weeks ago

    Krugersdorp, South Africa Fidelity Services Group Full time

    **Vacancy**:Technical Supervisor** **Region**: Krugersdorp **Reporting to **:Technical Manager **Overall purpose of the job**:To manage and maintain quality within Fidelity Secure Drive. Maintain and resolve customer related issues. Present and defend Fidelity Secure Drive all fitment related issues where required to contribute daily to our mission of...

  • Technical Fitment Supervisor

    4 weeks ago

    Krugersdorp, South Africa Fidelity Services Group Full time

    **Vacancy**: Technical Supervisor** **Region**:Krugersdorp **Reporting to**:Technical Manager **Overall purpose of the job**:To manage and maintain quality within Fidelity Secure Drive. Maintain and resolve customer related issues. Present and defend Fidelity Secure Drive all fitment related issues where required To contribute daily to our mission of...

  • Field Supervisor

    7 days ago

    Krugersdorp, South Africa ZA-Bateman Full time

    Company Description SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world. SGS Bateman’s multidiscipline engineering team provides...

  • Pa, Office Administrator

    7 days ago

    Krugersdorp, South Africa Broll Property Group Full time

    **POSITION PURPOSE** **RECEPTIONIST / OFFICE ADMINISTRATOR / PERSONAL ASSISTANT DUTIES**: - To provide administrative and secretarial support at our Centre Management office. - The responsibilities are mainly focused on the front desk and with the first impression and good effective communication skills presenting Cradlestone Mall Management. - Acting as...

  • Shopper & Driver Supervisor (Noordheuwel

    4 weeks ago

    Krugersdorp, South Africa OneCart Pty (Ltd) Full time

    WE'RE HIRING!! INTERESTED? THEN APPLY!! Shopper & Driver Supervisor role in the following region: - Noordheuwel, Krugersdorp Must have minimum requirements as follows: **Job purpose** To effectively coach and lead their team in achieving the agreed goals by developing the necessary skills of each team member in achieving the required...

  • Front Desk Salesperson

    2 weeks ago

    Krugersdorp, Gauteng, South Africa SP Services Full time

    Brief description of the vacancy:answer phones, place orders with suppliers, and assist clients with queries and sales. The idealpreference.be a non-smoker.Experience required: Counter Sales and Telephonic Sales Internal Sales Experience (Targets need to be reached for Commission payments) Stock Control, Buying, and packing stock, sending stock to clients....

  • Night Receptionist

    3 weeks ago

    Krugersdorp, South Africa AccorHotel Full time

    **Company Description** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining...

  • Assistant Sampler

    2 weeks ago

    Krugersdorp, Gauteng, South Africa SGS Full time

    Company DescriptionWe are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 97,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.Job Description: Perform the (weighing,...

  • Warehouse Supervisor

    2 weeks ago

    Krugersdorp, Gauteng, South Africa Clicks Group Limited Full time

    Listing reference: 016410Listing status: Online-Position summaryIndustry:Pharmaceutical Sector- Job category:Other: FMCG, Retail, Wholesale and Supply ChainLocation:West Rand District- Contract:PermanentEE position:YesIntroduction Responsible for the effective and accurate management and control of admin and receiving staff within the warehouse ensuring good...

  • Chemistry Intern

    2 weeks ago

    Krugersdorp, Gauteng, South Africa SGS Full time

    Company Description SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world. Qualifications Responsibility to log received samples into the...

  • Technician: Fire Assay

    2 weeks ago

    Krugersdorp, Gauteng, South Africa SGS Full time

    Company DescriptionWe are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 97,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.Job Description:The Technician will be...

  • Admin Clerk

    4 weeks ago

    Krugersdorp, South Africa Motus Aftermarket Parts Full time

    **Midas **is searching for an **Admin Clerk** to join the branch in **Krugersdorp**. The purpose of this position is to perform daily administration of the branch, including cashier and COD duties when needed. **Requirements**: - Matric with Accounting & Mathematics - Good with numbers & calculations - Advanced admin skills - Debtors/Debtors/Cash book...