Customer Service QA and Training Manager

**Minimum competencies**: - Self-managed, reliable, and confident - Able to think independently and on your feet, creative thinker - Analytical and attention to detail - Excellent communication skills - Adaptable and flexible in an ever-changing environment **Minimum requirements**: - Grade 12 or equivalent - **Minimum 4 years QA experience, ideally with...

A leading food manufacturing company situated in Cape Town is urgently seeking the expertise of an experienced QA manager to join their team. : The successful incumbent for this position will be responsible for: - The incumbent will be responsible for managing the entire quality assurance, quality control and food safety systems within commercial...

As a QA Manager, you'll be tasked with instituting processes and protocols to refine product test cases and suites across our existing and forthcoming ventures. This role encompasses overseeing both manual and automated test executions, creating strategies, authoring test reports, formulating test plans and strategies, and updating databases to promote...

Our client in Cape Town is looking for a Training Manager to join their fast-growing team. The primary role of the job is to manage and process trainers and training leads aligned to the process. **Essential Functions**: Coach and mentor process trainers Facilitate training classes as needed Administer Training Needs Analysis, and come up with action...

**_CREATIVE QA _** **_SILO _** **_CAPE TOWN - ** **_CORE PURPOSE OF THE JOB: _** Ensure that all copy produced by the Silo copywriting team is engaging, persuasive, grammatically and factually correct and meets the agreed standards for syndication to Silo’s eCommerce customers. **_KEY PERFORMANCE AREAS:_** - Proofread and edit content produced by the...

We are a digital innovation, development, and execution partner that designs, builds and launches products that create real business value through our customer-centric approach. We disrupt established markets and capture opportunities in exponential technology fields. We offer full-stack web and mobile development services and always aim to be at the...

Our client based in Cape Town, South Africa, is looking to recruit an experienced German Speaking Customer Sales and Service Representative to join their ever-expanding organisation, servicing a prestigious airline brand. If you are career driven and looking to grow your international experience, this is a perfect opportunity for you! **Your Role as...

Our client is looking for a Customer Service Associate to join their growing team. **Essential Functions**: Create claim in claims system based on information gathered from customers for Auto and Property Receive and establish new reported losses from customers Ensure to enter/log information into the claims system Ensure to obtain all needed...

We are looking for an individual with excellent planning, organisational and supervisory skills who will supervise the combined Recoveries and QA teams within Truworths Credit Services. The role will report into the Senior Manager for Outsourced Collections & Recoveries, with a dotted reporting line to the QA Manager within Credit Services. **Key...

HEAD : QUALITY, TECHNICAL TRAINING & CHANGE MANAGEMENT (JOB NUMBER: HOD QA,TT,CM 280224) **Main Purpose statement** The primary purpose of the role is to enable optimal service to customers and improve the working lives of our teams by shaping and leading the quality assurance, change management and technical/ functional training of the organisation. **Key...

Altitude is a facilities management and supply chain business outsourcing service provider. We have a client in Bellville South where we are currently running the production floor. We are looking for a meticulous, attention to detail and focused QA Administrator to join our Bellville team. **Objectives of this role** - Interpret, build upon, and comply with...

Main Purpose statementThe primary purpose of the role is to enable optimal service to customers and improve the working lives of our teams by shaping and leading the quality assurance, change management and technical/ functional training of the organisation.   Key Responsibilities•Management of the QA environment by leveraging industry best practices to...

We are seeking an experienced QA Lead to join our team at JOBJACK. As the QA Lead, you will be prviding technical leadership and guidance within the quality assurance team and organization and ensure the successful delivery of software testing projects by leveraging QA expertise and leadership skills. You will play a crucial role in establishing and...

**Job Title**: QA Specialist **Location**: Global / Remote **Salary**: (Open to Hourly Rate**)** You'll be crucial in identifying issues before they impact our users, directly contributing to reducing customer contact ratios through diligent QA processes. Your role involves collaborative work with the development team, implementing A/B testing, and...

**Main Purpose statement** The primary purpose of the role is to enable optimal service to customers and improve the working lives of our teams by shaping and leading the quality assurance, change management and technical/ functional training of the organisation. **Key Responsibilities** - Management of the QA environment by leveraging industry best...

**Job Purpose** Ensure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department’s daily functions and procedures**.** **Primary...

We currently have the above position available at our flexible packaging printing facility and wish to invite all suitably qualified applicants to submit their details for our consideration. The incumbent, reporting to the National Sales Manager, is responsible for managing the Customer Services and internal sales department (including all key accounts)...

Customer Training Support Consultant (POS 24063)Somerset WestR 20 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support...

Customer Training Support Consultant (POS 24063)Somerset WestR 20 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support...

Customer Training Support Consultant (POS 24063)Somerset WestR 20 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support...