Merchant Service Consultant

3 months ago


Polokwane, South Africa The Individual Touch CC Full time

To serve as the primary Merchant Service Consultant for the respective regions, within the internal service team, ensuring optimal service levels, client satisfaction, and retention. This role involves liaising between clients, internal departments, and the external sales team. Additionally, it entails providing efficient and effective service support to the External Sales Team, Regional Managers, and National Service Manager as the main point of contact.

Duties and Responsibilities:

Monitor all sites to identify problem areas and potential risks by tracking and maintaining the utilization report on a bi-weekly basis

Monitor sites On Hold vs Utilisation and report any activity on sites immediately

Identify potential sites at risk for upliftment by monitoring the months remaining on contracts, utilization, regular client check-ins, and feedback from the regional clients and External Sales team.

Ensure that activities on Dynamics are up to date and Tasks are actioned as required on time and accurately.

Induction Training Reports:

Projects Reporting

Client Retention & Renewal:

Client Retention & Renewal:

Monthly data checks

Finance Support:

Finance Support

Formal Education and Experience:

Matric essential

Computer literacy

Advanced experience in Microsoft Excel will be an advantage.

A degree will be an advantage.

3 or more years of experience in customer relationship, account management, and/or business administration

Required skills:

Proven experience and skills in Administration and Service.

The ability to multitask, work in a fast-paced environment, and meet deadlines.

Own vehicle and a valid driver's license.

Prepared to be on standby (Saturday and Sunday) - the successful candidate will be compensated

Detailed spec will be available for short-listed candidates

Desired Skills:

Administration

Advanced Excel

Report Writing

resolving queries

Business Administration

Deadline driven

Desired Work Experience:

2 to 5 years

Desired Qualification Level:

Grade 12 / Matric

Employer & Job Benefits:

Fuel allowance

cell allowance

commission



  • Polokwane, South Africa The Individual Touch CC Full time

    To serve as the primary Merchant Service Consultant for the respective regions, within the internal service team, ensuring optimal service levels, client satisfaction, and retention. This role involves liaising between clients, internal departments, and the external sales team. Additionally, it entails providing efficient and effective service support to the...


  • Polokwane, South Africa Dymaxa Recruitment Full time

    Our client, a non-profit, medical scheme is seeking a **Regional Service Consultant for Polokwane, Limpopo.** **Responsible for excellent service delivery to members, advisors, providers, and suppliers in accordance to prescribed processes. Coordinating the functions and logistics of the regional office and responsible for all purchases and other logistic...

  • Product Consultant

    3 months ago


    Polokwane, South Africa Smollan Full time

    We're on the lookout for a **Product Consultant** in **Limpopo, Thohoyandou **to create and increase brand awareness through maintaining pricing, shelf health, promotions, training of instore sales consultants and strong customer and client relationships. **As a Product Consultant, you will be responsible for**: - Administration - Shelf Health -...

  • Product Consultant

    3 months ago


    Polokwane, South Africa Smollan Full time

    We’re on the lookout for an experienced a Product Consultant on a fixed-term contract to create and increase brand awareness through maintaining pricing, shelf health, promotions, training of instore sales consultants and strong customer and client relationships in **Limpopo - Polokwane**. **As a Product Consultant you will be responsbile for**: - Ensure...

  • Field Sales Specialist

    3 months ago


    Polokwane, South Africa iKhokha Full time

    Company Description iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. **Job...

  • Field Sales Specialist

    3 months ago


    Polokwane, South Africa iKhokha Full time

    **Company Description** iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a...

  • Field Sales Specialist

    3 months ago


    Polokwane, South Africa iKhokha Full time

    Company Description iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. **Job...


  • Polokwane, South Africa Smollan Full time

    We're on the lookout for a Sales Consultant in PLK **As a Sales Consultant, you will be responsible for**: - Administration - In-store Sales and Marketing - Customer Satisfaction and Service - 2-3 years’ experience in Retail Sales Environment, preferably within the Telecommunications Industry - Matric - Sales acumen - Marketing principle knowledge -...


  • Polokwane, South Africa Smollan Full time

    We're on the lookout for a Sales Consultant in **Limpopo - PLK** **As a Sales Consultant, you will be responsible for**: - Administration - In-store Sales and Marketing - Customer Satisfaction and Service 2-3 years’ experience in Retail Sales Environment, preferably within the Telecommunications Industry Matric Sales acumen Marketing principle...


  • Polokwane, South Africa Smollan Full time

    We're on the lookout for a Sales Consultant in **Polokwane** **As a Sales Consultant, you will be responsible for**: - Administration - In-store Sales and Marketing - Customer Satisfaction and Service - 2-3 years’ experience in Retail Sales Environment, preferably within the Telecommunications Industry - Matric - Diploma/NQF level 5 - Sales acumen -...


  • Polokwane, South Africa Smollan Full time

    We're on the lookout for a Sales Consultant in **Limpopo** **As a Sales Consultant, you will be responsible for**: - Administration - In-store Sales and Marketing - Customer Satisfaction and Service - 2-3 years’ experience in Retail Sales Environment, preferably within the Telecommunications Industry - Matric - Diploma/NQF level 5 - Sales acumen -...


  • Polokwane, South Africa Scribante Labour Consultant Full time

    Duties will include, but may not be limited to the following: - Assist with picking, packing and checking of orders - Perform daily cycle checks - Receive stock from suppliers - Process transfer documents - Process purchase orders - Loading and unloading of the vehicle - Assist with stores - Assist Branch Administrator with all aspects front counter...


  • Polokwane, South Africa Qetello Holdings Full time

    **Location**: Limpopo **About Our Client**: Our client is a leading medical scheme based in Pretoria, dedicated to providing comprehensive healthcare benefits to its members. They are committed to innovation, quality service, and the well-being of their clients. **The role**: **Functions**: - Deliver excellent service to members, advisors, providers, and...


  • Polokwane, South Africa Lesaka Technologies Full time

    **Key Performance Areas** To acquire and educate for sales and service. drive digital migration, ensure activation and cross complementary products **Customer** - Takes accountability in customer engagement to identify customer’s needs. - Use the systems to establish the authenticity of the customer and avoid dealing with and compromising information to...

  • Sales Consultant

    3 months ago


    Polokwane, South Africa Supreme Lime Full time

    Supreme Lime is a dynamic and innovative digital agency specializing in website design and SEO services. We are seeking motivated and results-driven Sales Consultants to join our team on a commission-based basis. If you're a self-starter with a passion for sales and the drive to earn unlimited commissions, we want to hear from you. **Responsibilities**: -...

  • Sales Consultant

    3 months ago


    Polokwane, South Africa HotelJobs.co.za Full time

    **Furniture Salesperson** Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the shop’s profitability. Key Requirements: - Matric essential - Current and valid South African driver’s licence would be an advantage - Passion for designer furniture - Proven work experience as a Retail Sales Consultant (at...


  • Polokwane, South Africa Italtile Polokwane Full time

    **Internal Sales Consultant | Polokwane Showroom** **Vacancy: Retail Sales Consultant** **Job Title**: Tiles Sales Person **Location**: Italtile Polokwane Italtile Polokwane is looking for an experienced and motivated Tiles Sales Person to join our team. We are leaders in the retail of premium quality porcelain & ceramic tiles, sanitary ware, taps,...

  • Sales Consultant

    3 days ago


    Polokwane, Limpopo, South Africa CD Vision Marketing Full time

    Job Opportunity at CD Vision MarketingAbout the Role:We are seeking a highly motivated and results-driven Sales Consultant to join our dynamic sales team at CD Vision Marketing. As a Sales Consultant, you will be responsible for building and maintaining strong relationships with customers, identifying their needs, and providing tailored solutions to drive...


  • Polokwane, South Africa CTU Career Chatz Full time

    Job Summary Detailed Job Description **Job title**: Tertiary Education Consultants **Reporting to**: Campus Business Development Manager, National Direct Sales Manager & National Business Development Manager. **Salary**: Basic salary, Petrol card for business related travel, Cell phone, Laptop, Commission & Incentives **Hours**: 45 hours, Full Time, Normal...


  • Polokwane, South Africa A-Z Business Professionals Full time

    Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the shop’s profitability. Key Requirements: - Matric essential - Current and valid South African driver’s licence would be an advantage - Passion for designer furniture - Proven work experience as a Retail Sales Consultant (at least 3+ years Sales...