Inbound Sales Associate

3 weeks ago


Cape Town, South Africa WNS Global Services Full time
Job Description

Minimum 12 months of Sales Experience

  • Must have excellent command over English Language
  • Dedicated to High Quality experience for customers
  • Ability to identify stated and unstated customer needs
  • Being a travel consultant and help customers with their booking needs
  • Manage financial transactions and processing payments
  • Providing recommendations to customers
  • Responding to customers inquiries
  • Knowledge of customer and market requirements
  • Advertise current offers to customers
  • Alert management of potential security issues or client complaints
  • Resolve customer complaints and issues
  • Consultative assistance to customer
  • Adhere to timelines schedules

Qualifications

Matric / Grade 12


Additional Information

Agent should be willing to work in a 24x7 environment including weekend working (Predominantly Night Shifts)


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