Head of Operations

2 months ago


Johannesburg, South Africa Hire Resolve Full time

Hire Resolve, a leading recruitment firm specializing in various industries, is seeking a Head of Operations for a solar energy company. As the Head of Operations, you will play a crucial role in overseeing and optimizing our operational processes to ensure the smooth functioning and growth of our company. With a strong focus on customer satisfaction and business success, we are dedicated to providing top-notch recruitment services to both our candidates and clients.

Responsibilities:
  • Lead and manage the operations department, ensuring the efficient and effective running of all operational processes.
  • Develop and implement strategies and policies to enhance operational efficiency, quality, and customer satisfaction.
  • Collaborate with senior management to align operational goals and objectives with overall company strategy.
  • Monitor and analyse key performance indicators and metrics to identify areas for improvement and implement necessary changes.
  • Manage and mentor a team of professionals, providing guidance, support, and opportunities for growth and development.
  • Oversee the recruitment and onboarding process for new hires in the operations department.
  • Establish and maintain strong relationships with clients, ensuring high levels of customer satisfaction and retention.
  • Stay up-to-date with industry trends and best practices, and drive continuous improvement within the operations department.

Requirements

  • Bachelor's degree in Business Administration, Operations Management, or a related field. Advanced degree is a plus.
  • Proven experience in a similar role, with a track record of success in optimizing operational processes and driving business growth.
  • Excellent leadership and people management skills, with the ability to motivate and inspire a team.
  • Strong analytical skills, with the ability to interpret data and make informed decisions.
  • Exceptional problem-solving abilities and attention to detail.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and internal stakeholders.
  • Ability to thrive in a fast-paced and dynamic work environment.
  • Proficiency in relevant software and tools.

Benefits

  • Salary: negotiable
  • Training & Development
  • Performance Bonas
  • Health Insurance

Contact Hire Resolve for your next career-changing move

  • Apply for this role today, contact Lisa Meyer at Hire Resolve or on LinkedIn
  • You can also visit the Hire Resolve website: hireresolve.us or email us your CV: Engineers@hireresolve.za.com

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.


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