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E-Commerce Fulfilment Co-Ordinator | JHB

3 months ago

Johannesburg, South Africa Career Recruit Full time

Our client, a leading global brand, is seeking an E-Commerce Fulfilment Coordinator to join their Johannesburg team. This role is perfect for someone who thrives in a fast-paced environment and has a strong eye for detail and process efficiency.

Key Responsibilities:
  • Coordinate and manage the end-to-end e-commerce fulfilment process.
  • Liaise with warehouses, couriers, and customers to ensure timely delivery.
  • Monitor and optimize order fulfilment processes for improved efficiency.
  • Handle customer queries related to e-commerce orders and resolve issues promptly.
  • Work closely with the sales and logistics teams to ensure a seamless flow of operations.
  • Maintain accurate records of all shipments and fulfilment-related documentation.
Requirements:
  • Previous experience in e-commerce fulfilment, logistics, or supply chain management.
  • Strong organizational skills with the ability to multitask effectively.
  • Proficient in using e-commerce platforms and order management systems.
  • Excellent communication skills and a customer-focused mindset.
  • Ability to work well under pressure and meet tight deadlines.
  • A proactive approach to problem-solving and process improvement.

Join a team where your skills will make a significant impact on the e-commerce landscape

If you meet the above criteria and are ready to take the next step in your career, we'd love to hear from you.