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German Consultant

5 months ago

Cape Town, South Africa Tower Group Full time

Our client based in Cape Town whom is a leader in the Tourism industry is on the lookout for a INBOUND GERMAN SPEAKING CONSULTANT to join the team on a PERMANENT basis. 

If you believe that you have the necessary skills to make the perfect candidate do not hesitate in applying. 

 

Key Performance area:

  • Having a passion for the travel industry
  • A Minimum of 5 years inbound tour consulting experience required
  • Ability to fully communicate in German. (write, speak, read)
  • Experience with working within the German & other European markets
  • In depth product and destination knowledge of Southern Africa
  • All-rounder, with experience in FIT and ad hoc group quoting and processing
  • Experience with designing itineraries for ADHOC tailormade enquiries
  • Experience with creating & quoting packages for agent websites
  • Attention to detail
  • Specialist advice on destination to agents
  • Quoting of itineraries and related services
  • Processing of converted quotes to bookings from cradle to grave
  • Handling of an after-hours phone on a rotational basis
  • Ability to work on Microsoft Word
  • Ability to professionally, communicate via e-mail as well as telephonically
  • Figures orientated
  • A team player – thus someone who can receive directive from colleagues when need to achieve a mutual goal
  • Engaging with a myriad of Southern African suppliers to ensure you secure the best product/service coupled with the best possible price
  • Strong negotiating skills with both suppliers and clients
  • Take ownership ensuring all elements are taken care of in a professional and organised manner
  • Be able to build relationships with customer and suppliers
  • Conduct themselves professionally and graciously over the phone and email
  • Must be able to multitask between current & new quotes


In addition, the employee should be able to:

  • Live by our Core Values: honest, creative, positive, and fair
  • Fit in with our company culture
  • A can-do attitude with the ability to be proactive and enthused about their work