Technical Manager

3 weeks ago

Port Elizabeth, South Africa Performit Personnel Full time

Renowned IT & Office Automation Company is looking for an experienced Technical Manager to join their team.

Minimum Requirements:

Technical Qualification/Certification in Office Automation and Information Technology is advantageous

Must have previous experience managing a Technical Department in the Office Automation and/or Information Technology Industry.

Matric qualification is essential

Must be computer literate

Skills Required:

Technical Proficiency: Strong understanding of office automation systems, IT infrastructure, and related technologies.

Project Management: Ability to plan, execute, and manage projects effectively, including setting goals, timelines, and budgets.

Team Leadership: Ability to lead and motivate a team of technical professionals, delegate tasks, and provide guidance and support.

Problem Solving: Strong analytical and problem-solving skills to identify issues, assess risks, and develop solutions.

Communication: Excellent communication skills, both verbal and written, to effectively communicate with team members, stakeholders, and clients.

Customer Focus: A customer-centric approach to understand and meet the needs of customers and ensure customer satisfaction.

Adaptability: Ability to adapt to changing technologies, priorities, and environments.

Strategic Thinking: Ability to think strategically and align technical initiatives with business goals and objectives.

Collaboration: Ability to collaborate with cross-functional teams and stakeholders to achieve common goals.

Budgeting and Financial Management: Knowledge of budgeting principles and financial management to manage budgets and resources effectively.

Vendor Management: Ability to manage relationships with external vendors and suppliers to ensure the timely delivery of products and services.

Continuous Learning: Willingness to learn and stay updated with the latest technologies and trends in the industry.

Duties:

Managing Technical Operations: Overseeing the technical aspects of office automation systems and IT Equipment, including installation, maintenance, and troubleshooting.

Team Management: Leading and managing a team of technical staff, assigning tasks, and ensuring that projects are completed on time and within budget.

Technical Support: Providing technical support to customers and internal teams, resolving technical issues, and ensuring customer satisfaction.

Quality Assurance: Ensuring that all products and services meet quality standards and comply with regulations and industry best practices.

Budgeting and Cost Control: Managing the budget for technical operations, identifying cost-saving opportunities, and ensuring that expenses are within budget.

Training and Development: Providing training and development opportunities for technical staff to enhance their skills and knowledge.

Vendor Management: Managing relationships with external vendors and suppliers to ensure the timely delivery of products and services.

Research and Development: Staying updated with the latest technologies and trends in the office automation and IT industry and recommending innovative solutions to improve efficiency and productivity.

Documentation: Maintaining accurate documentation of technical processes, procedures, and system configurations.

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