Senior Operations Director

1 month ago


Johannesburg, Gauteng, South Africa Communicate Recruitment Full time

About Our Company: We are a leading recruitment agency specializing in matching top talent with exceptional job opportunities. At Communicate Recruitment, we take pride in providing personalized service and expertise to our clients and candidates alike.

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Job Title: Senior Operations Director

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Salary: R 1,200,000 - R 1,500,000 per annum (depending on experience)

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About the Role: As a Senior Operations Director, you will be responsible for overseeing daily operations, ensuring compliance with relevant tax, payroll, and statutory filings. You will optimize processes for efficiency and allocate resources based on deadlines, report operational performance, and manage relevant technology tools.

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Your Key Responsibilities:

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  • Oversee budgets and identify cost-saving opportunities\
  • Serve as primary client contact, ensuring satisfaction and resolving issues\
  • Manage client onboarding, retention, and upselling opportunities\
  • Ensure compliance with CIPC, SARS, and trust regulations\
  • Provide guidance on tax and estate planning matters\
  • Lead and mentor teams, resolve conflicts, and manage performance\
  • Handle crises, maintain continuity, and manage workloads during peak periods\
  • Optimize processes for efficiency and allocate resources based on deadlines\
  • Report operational performance and manage relevant technology tools\
  • Ensure data security and staff adherence to confidentiality protocols\
  • Pastel experience\
  • 5 years of experience in a similar role, PA(SA), BA(SA) or a relevant designation\\/ul>\

Benefits: Our company offers a competitive salary, excellent benefits package, and opportunities for career growth and development. If you're looking for a challenging and rewarding role, please apply now

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