Duty Manager

Found in: Talent ZA C2 - 2 weeks ago

Hoedspruit, South Africa Zeebra Junction Specialist Recruitment Full time

Overview

Our Client a well established Eco Lodge in Limpopo is recruiting for a well qualified, experienced and motivated Duty Manager / Lodge Anchor to manage their self catering property. The position would suit an individual who is looking for growth and a fresh challenge.

My Client would welcome Candidate applications from : South African Nationals or candidates with valid work permits who are permitted to work in South Africa. Candidates should have a proven track record of working in Safari Lodges and self catering establishments.

Applicants should note that this will be an initial 6 month fixed term contract and thereafter negotiable for a further period based on performance of the candidate as well as factors relating to the current Economic climate and viability going forward.

The Lodge has the following facilities:

  • 14 rooms
  • Bars and entertainment areas
  • swimming pool, conference facilities and business centre
  • Game Drives, and other Tourist activities .

The suitable candidate will be taking full responsibility in conjunction with the owners, for the property's day to day operations, budgets and profitability by effectively planning, leading, organising and controlling all aspects of strategy, marketing, budgets, finances, standards and maintenance.

Remuneration:

  • Salary R 10 000.00 -  R 15 000.00 CTC 
  • Single Status Accommodation

Main Purpose:

To effectively manage the property, staff and everyday Lodge operations, to achieve optimal guest and stakeholder satisfaction, ensure compliance, maximization of financial performance, and working environment in accordance with the standard operating procedures, policies and quality standards of the Lodge in General.

Job Specific Requirements

  • Critical success factors of the Safari Lodge Industry;
  • In-depth knowledge of Rooms Division / Housekeeping
  • Reservations Experience - essential 
  • Essential that the successful candidate has a thorough knowledge of Nightsbridge as well as the various Channel management options that feed into Nightsbridge ie: Airbnb, Tripadvisor, Booking.com, Expedia etc
  • Knowledge of Yield and Revenue Management;
  • Understanding of Hospitality Industry Ratio’s;
  • Working knowledge of Human Resource Policies and Practices;
  • Working knowledge of legislation applicable to the Hospitality Industry;
  • Understanding of Marketing, Sales and channel principles and processes;
  • Working knowledge of financial and administrative systems
  • Working knowledge of POS and PMS systems;
  • Basic understanding of IT, AV & Telecommunications software & hardware systems;
  • Knowledge of Diverse Cultures.

Job Related Skills:

• Problem Solving Skills;
• Negotiating Skills;
• Interpersonal Skills;
• Leadership Skills;
• Training & Coaching Skills;
• Numerical & Verbal Reasoning Skills;
• Communication skills (Written & verbal);
• People Management Skills

Job Experience

5-10 years practical operational experience of which a minimum of 2-5 years has been in a Managerial / Supervisory capacity within the Self Catering , Safari Lodge / Hotel / Resort experience.

Education:

  • Matric (Essential).
  • Diploma/Degree in Hotel Management or related field - preferred

.Personal requirements

  • Must be entrepreneurial and a self-starter that thrives on achieving exceptional results.
  • Must be independent in thinking;
  • Must be detail -oriented and deliver outstanding customer service, and maintain a pristine property.
  • The ability to be a great leader and motivate a team
  • A can-do, guest-pleasing attitude
  • Ability to work a flexible schedule

NB : Please note that if you have not recieved notice of being a shortlisted candidate within 3 weeks of the advertisement date then please deem the application as unsuccessful.

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