Branch Manager

JOB PURPOSE

• Responsible for the laboratory day to day functioning and operations.
• To meet the needs and expectations of Management and customers by producing high quality and efficient work, in line with the Quality Assurance Policies.
• Improves the commercial viability of the laboratory and manage and maintain a cost-effective operation.
• Direct all project related activities to ensure time schedules achieved and quality standards implemented.
• Train and obtain competence of all the testing activities in the laboratory to the ISO 17025 National Accreditation System.
• Maintain the Company QMS requirements & procedures.

RESPONSIBILITIES

• Maintenance and implementation of ISO 17025 (South African national Standard) Quality Management System as committed to by the Laboratory
• Managing Branch Personnel
• Client Liaison
• Highly focused, attention to detail
• Able to work under pressure & maintain composure
• Prepared to work overtime, if so required
• Honest and trustworthy
• Results orientated
• Responsible and resourceful
• Service driven & client committed
• Assertive

KEY PERFORMANCE AREAS

• Branch Commercial performance
• Client footprint growth
• Employee management
• Relevant technical competencies

PREREQUISITES

Educational level or equivalent:

Diploma / Degree (Civils/Materials) or related experience

Professional experience:

• Ten years’ experience in Civil Engineering Laboratory practices & working knowledge of ISO 17025 Quality Management Systems
• Thorough knowledge of Civil Engineering Materials Testing Activities
• Five years management experience
• Computer/MS office literate
• Deadline driven
• Able to lead and motivate Employees to high standards of excellence

Specific training or accreditations:

• Sound knowledge theoretical & practical of related test methods as used in Laboratory SANS 3001 series TMH/COLTO etc
• Existing technical signatory – SANS 3000 series test methods – would be preferred
• Proficient at Mathematics and Science
• Computer literacy (Excel intermediate)
• Ability to train and impart knowledge
• Good knowledge of Health and Safety Procedures and

NON-NEGOTIABLE REQUIREMENTS

• Must have at least 5 years laboratory experience
• Technical signatory on test methods