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Laboratory Operations Manager

2 months ago

Upington, Northern Cape, South Africa Tower Group Full time

Job Purpose

Tower Group is seeking a highly skilled and experienced Civil Engineering Laboratory Supervisor to oversee the day-to-day functioning and operations of our laboratory. The successful candidate will be responsible for producing high-quality and efficient work, in line with our Quality Assurance Policies, and improving the commercial viability of the laboratory while maintaining a cost-effective operation.

Responsibilities

  • Maintenance and implementation of ISO 17025 (South African National Standard) Quality Management System as committed to by the laboratory
  • Managing branch personnel, including training and obtaining competence of all testing activities in the laboratory
  • Client liaison and maintaining a service-driven and client-committed approach
  • Able to work under pressure and maintain composure, with a high level of attention to detail
  • Prepared to work overtime, if required, and honest and trustworthy
  • Results-oriented, responsible, and resourceful

Key Performance Areas

  • Branch commercial performance and client footprint growth
  • Employee management and relevant technical competencies

Prerequisites

Educational level or equivalent: Diploma/Degree (Civils/Materials) or related experience

Professional experience: Ten years' experience in Civil Engineering Laboratory practices and working knowledge of ISO 17025 Quality Management Systems

Thorough knowledge of Civil Engineering Materials Testing Activities, with five years' management experience, computer/MS office literacy, and deadline-driven

Specific training or accreditations: Sound knowledge of theoretical and practical test methods as used in Laboratory SANS 3001 series TMH/COLTO, etc. and existing technical signatory – SANS 3000 series test methods – would be preferred