Automotive Service Advisor

4 weeks ago


Johannesburg, South Africa First Degree Recruitment Full time

Duties:

  • Checking in cars in to the workshop, confirming customers details on job card,
  • Phoning for warranty and Service authorisation on customers vehicles,
  • Welcoming Customers at service reception, phoning customers for Authorization on work to be done on their vehicles or any extra work.
  • Liaise with the workshop foreman with regards to progress on customers cars so as to inform them of the status
  • Monitoring cash outstanding and work in progress make follow ups with customers for CSI purposes and make sure everything is in order
  • Phoning customers to come fetch the vehicles when done and explain invoices to customers

Requirements:

  • Minimum of 3 to 4 years’ experience as Vehicle Service advisor / Aftersales consultant
  • Experience working within the MOTOR industry and with a corporate branded dealership
  • Must be able to work under pressure and be customer service orientated
  • Grade 12 or equivalent
  • Valid SA Driver’s license
  • Clear criminal record

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