Food and Beverage Services

3 weeks ago


Durban, South Africa Feedem Recruitment Full time

Food and Beverage Services (NQF 4) KwaZulu Natal - Durban

12 months (starting approx 1 July 2024)

 

This programme is perfect for unemployed South African youth (18-28 years) with a passion for the hospitality industry. Do you love working with people and want a solid understanding of food-and-beverage operations? This programme combines all the essentials of food and drink preparation, service and supervision with aspects like customer relations, personal development and effective communication.

 

Modules include:

Provide Customer Service

Describe layout, services and facilities of the organisation

Describe the sectors of the Hospitality, Travel & Tourism Industries

Maintain health, hygiene and a professional appearance

Display Cultural Awareness in Dealing with Customers and Colleagues

Communicate Verbally

Maintain Effective Working Relationships with Other Members of Staff

Prepare and clear areas for table service

Prepare and clear areas for table service

Provide a table drink service

Maintain the drink service

Provide a table service

Maintain the table service

Handle and store cleaning equipment and materials

Handle and dispose of waste

Clean and store glassware

Clean and restock drinks machines/equipment

Provide a carvery/buffet service

Monitor customer satisfaction

Prepare, service and clear function rooms

Supervise the running of a function

Serve bottled wine

Recommend, present and serve wines

Prepare and serve spirits and liqueurs

Maintain the receipt, storage and issue of goods

Maintain the cleaning programme for own area of responsibility



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