TELESALES CLERK PE

TELESALES CLERK/PORT ELIZABETH We are seeking a proactive and customer-focused Telesales Clerk to join our fast-paced FMCG team in Port Elizabeth. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to manage high-volume customer interactions while maintaining outstanding service levels. Minimum Requirements Matric (Grade 12) required. At least 1–2 years of telesales, call centre, or customer service experience — FMCG experience is an advantage. Strong communication (English/Afrikaans) and negotiation skills. Computer literate (MS Office, CRM systems). Ability to work under pressure in a fast-moving environment. Strong attention to detail and accuracy. Professional, friendly, and customer-centric attitude. Key Responsibilities Manage inbound and outbound sales calls to existing and prospective customers. Process customer orders accurately and efficiently. Build and maintain strong customer relationships to support repeat business. Promote current products, promotions, and new releases. Monitor stock availability and liaise with the warehouse and logistics team for deliveries. Handle customer queries, complaints, and follow-ups professionally. Update customer information and order details in the CRM system. Achieve daily, weekly, and monthly call and sales targets. Assist the sales team with administrative tasks when required. Salary: Market related Application Process: Online applications will received priority, or e-mail CV to solutions@workafrica.co.za, use “TELESALESPE” as a reference. If you don’t hear from us within 4 weeks of your application, please consider your application unsuccessful