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telesales clerk pe

2 weeks ago

Port Elizabeth, Eastern Cape, South Africa Work Africa Full time R150 000 - R250 000 per year

TELESALES CLERK/PORT ELIZABETH

We are seeking a proactive and customer-focused Telesales Clerk to join our fast-paced FMCG team in Port Elizabeth. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to manage high-volume customer interactions while maintaining outstanding service levels.


Minimum Requirements

  • Matric (Grade 12) required.
  • At least 1–2 years of telesales, call centre, or customer service experience — FMCG experience is an advantage.
  • Strong communication (English/Afrikaans) and negotiation skills.
  • Computer literate (MS Office, CRM systems).
  • Ability to work under pressure in a fast-moving environment.
  • Strong attention to detail and accuracy.
  • Professional, friendly, and customer-centric attitude.

Key Responsibilities

  • Manage inbound and outbound sales calls to existing and prospective customers.
  • Process customer orders accurately and efficiently.
  • Build and maintain strong customer relationships to support repeat business.
  • Promote current products, promotions, and new releases.
  • Monitor stock availability and liaise with the warehouse and logistics team for deliveries.
  • Handle customer queries, complaints, and follow-ups professionally.
  • Update customer information and order details in the CRM system.
  • Achieve daily, weekly, and monthly call and sales targets.
  • Assist the sales team with administrative tasks when required.

Salary: Market related

Application Process: Online applications will received priority, or e-mail CV to , use "TELESALESPE" as a reference. If you don't hear from us within 4 weeks of your application, please consider your application unsuccessful