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Sales Administrator
2 weeks ago
Join a stable pharmaceutical company and utilise your customer service and sales administration skills.
Duties & Responsibilities- Manage (read, assess, respond, resolve) incoming emails from 5 addresses in Hubspot Shared Conversation Inbox (approx 170 emails per day) with response time targets.
- Create ticket for further processing (depending on POP; Order; Accounting Query).
- Create Quote / Invoice from Email / Phone order / Hubspot Ticket (+/- 50 per day)
- Send Quote via Email / From Accounting System
- Capture Orders - Quotes & Invoices - on order tracking software.
- Follow up on Quotes to check whether customer received it and whether they would like to proceed with the order.
- Matric
- Relevant experience
- Excellent verbal and written communication skills and good telephone manner.
- Computer literate with keyboard skills and experience in Microsoft software (Word, Excel, Outlook etc.)
- Good typing skills.
- Good administration skill for recordkeeping
- Good with numbers and maths
Market related.
Interested?