Cashier / Receptionist Pretoria
2 days ago
Pretoria
Purpose of the Role:
The Cashier/Receptionist is responsible for providing excellent customer service, managing the front desk, handling payments, and ensuring smooth daily salon operations. This role is key in creating a welcoming environment for all clients.
Key Responsibilities:
- Welcome and assist clients as they arrive at the salon.
- Manage appointments, bookings, and walk-ins using the salon system.
- Handle all cashier duties, including processing payments (cash, card, EFT).
- Answer phone calls, respond to messages, and provide accurate service information.
- Maintain a clean, organised reception area.
- Upsell products and services where appropriate.
- Assist with administrative tasks such as printing schedules and confirming appointments.
- Work closely with salon management and stylists to ensure smooth daily operations.
- Handle customer queries and escalate complaints to management when needed.
- Matric / Grade 12
- Previous experience as a cashier or receptionist (salon experience is an advantage)
- Strong communication and customer service skills
- Basic computer knowledge and ability to work on booking systems
- Well-groomed, friendly, and professional
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