Operations Assistant

23 hours ago

Johannesburg, Gauteng, South Africa Sumer Full time
Description

At Sumer Offshore Services, part of the Sumer Group, we're expanding, and with growth comes opportunity We're on the lookout for a highly capable and driven Operations Assistant to join our close-knit team. If you're someone who thrives on organisation, is confident with data and reporting, and enjoys helping teams run smoothly behind the scenes – we'd love to hear from you.

This is a new position created to support our ongoing growth. You'll report directly to the Head of Offshore Operations, whilst working closely with a variety of stakeholders. This role is integral in ensuring that performance management, compliance, onboarding, communication, and reporting processes are executed efficiently.

From streamlining reporting processes and in-depth data analysis, to supporting staff administration, your work will directly contribute to the efficiency and success of our team.

Key Responsibilities
  • Support the full staff lifecycle, including onboarding, performance tracking, probation management, and staff engagement.
  • Coordinate internal communications, feedback cycles, and regular surveys to ensure timely follow-up and a smooth employee experience.
  • Manage operational data, build Excel dashboards, and prepare reporting packs to support leadership decision-making.
  • Contribute to internal content updates (e.g., intranet, website) and assist with presentation preparation.
  • Assist with meeting coordination, follow-ups, and ongoing improvements to operational processes.
Skills, Knowledge & Expertise
  • We're seeking someone with advanced proficiency in Excel (pivot tables, charts, reporting) and who is confident with technological tools and software.
  • Organised, detail-oriented and proactive.
  • Feels comfortable working independently and taking ownership of tasks.
  • Proven experience in a professional environment in operations, administration, or project management.
  • Strong project management and stakeholder management experience.
  • Experience with content management systems, websites, or intranet platforms advantageous.
  • Previous exposure to preparing professional presentations and reports.
Job Benefits

We offer a hybrid working arrangement – typically, you'll be in the office in Johannesburg up to two days a week. That said, we'd like you in the office a bit more (around three days a week) during the first few months to help build connection and trust. After that, we're very open to flexible working arrangements that help you do your best work.

  • Competitive salary
  • Supportive, innovative, and values-driven team culture
About Sumer Offshore Services

We are dedicated to being the champions for SME businesses. Working together with our colleagues in the UK we are able to remotely deliver a range of accounting, tax, audit, advisory and business services to clients across the UK and Ireland.

Whether its to free up time so that businesses can focus on the things that matter, help grow the business, or work through the trickiest of problems, we are here to help you succeed.

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