Telesales / Subscription Sales Consultant

Salary: Market related

Location: Johannesburg

Job type: Permanent

Industry: Media / Journalism

Reference Number: CWR.TSS.IM

COMPANY DESCRIPTION:

Our client is South Africa's leading multi-media trade and technical magazine publishers and exhibition organisers focused on the Mining, Plumbing, HEVCAR and Construction industries and they are looking for a Telesales & Subscription Sales Consultant to join their team as soon as possible.

JOB DESCRIPTION:

Responsible for achieving set sales targets and budgets and marketing of company products and services

• Sales
• Marketing
• Customer Service
• Administration

MAIN DUTIES & RESPONSIBILITIES:

Sales

• Drive new business strategy for product in line with company objectives
• Identify and convert sales opportunities within our industry.
• Close deals independently, meet required company budgets for existing and new business and proactively find alternative solutions to meet budgets where there is a possible shortfall.
• Meet all company deadlines.
• Proactively escalate issues and shortfalls giving proposed corrective action.
• Actively sell to and maintain the accounts of current advertisers if applicable
• Comply with all company and sales department reporting requirements.
• Market to Clients the complete multimedia advertising opportunities at all times (Online, Print, Directories and Exhibitions) across products if applicable.
• Listen to clients needs and requirements and tailor make advertising options accordingly.
• Comply with all company procedures relating to the sales order process and capturing orders on the system.
• Identify and maintain good relationships with Advertising Agencies if applicable.
• Accurately maintain and update sales schedules / database.
• Administer and chase quotes.
• Assist Finance to collect outstanding money owed by Debtors and comply with relevant finance risk controls.
• Attend sales and production meetings.
• Liaise with editorial department and capitalise advertising leads if applicable.
• Actively contribute to publishing meetings, providing relevant feedback from the market.
• Keep clients aware of correct material specifications and deadlines.
• Keep up to date with rate cards and advertising prices of competitors.
• Adhere to deadlines and ensure they are met.
• Accurately file all correspondence relating to clients.
• Feedback and capture opportunities and leads on the required system.
• Take responsibility for the Sales Administrator work.

Marketing

• Gather information in marketplace concerning publications and industry.
• Attend exhibitions, client launches and promotions (including after hour functions).
• Attend official body meetings relating to industries, including after hour meetings.

Customer Service

• Seek information to understand customers circumstances, problems, expectations and needs.
• Educate customers by sharing information with customers to build their understanding of issues and capabilities.
• Build collaborative relationships by building rapport and a cooperative relationship with customers.
• Place importance on taking action to meet customers needs; avoid over-commitment.
• Implement effective means for monitoring and evaluating customer concerns, issues and level of satisfaction with product or services.

General & Administrative Requirements

• Keep own skills and knowledge up to date, especially in respect of subjects that are directly relevant to the job, i.e. competitive publications, local affairs, legislative requirements.
• Undertake any training required.
• Ensure all expenses are submitted monthly.
• Assist with training others as required by management.
• Comply with company dress code and maintain a smart, business-like appearance at all times.
• Comply with and use all company systems, procedures and policies.
• Present a supportive, positive and enthusiastic attitude towards the job, the company and your colleagues at all times.
• Actively promote the benefits of the company and its media and events and ensure that company policies and procedures are adhered to at all times.
• Comply with all health and safety requirements and legislation.
• Report any work related accident on day of occurrence
• Perform any other reasonable job-related task as requested by management.
• Supply reports and information as required by management.

EDUCATIONAL REQUIREMENTS:

• Matric
• Relevant tertiary qualifications will be highly advantageous

EXPERIENCE AND SKILLS REQUIRED:

• Min 3 years experience in a sales role
• Excellent track record of successful deal closures
• General knowledge of industry
• Sales Acumen
• Advanced Computer Literacy (Word/Excel/Outlook)
• Building Customer Loyalty
• Building Trust
• Communication
• Continuous Improvement
• Customer Focus
• Negotiation
• Sales Ability/Persuasiveness / closing the deal
• Technical / Professional knowledge and skills
• Good interpersonal skills
• Trustworthy
• Organised
• Self-driven
• High energy levels
• Building positive, long lasting working relations (internal and external) associated with job function
• Initiating Action

By Submitting your CV, you confirm that:

1. We may retain your personal information in our database for future matching.
2. We may contact you when suitable opportunities arise.
3. The information you have provided to us is true, correct and up to date.

We endeavour to reply to each and every application, however, should you not hear back from us within 14 days please consider your application unsuccessful.