Enterprise account manager

Position Title:
Enterprise account manager - Finance/FSI

Key Responsibilities:

1. Customer Relationship Development & Project Implementation:

2. Follow the end-to-end (E2E) process of regional customer relationship development and project implementation.

3. Ensure the achievement of market targets, sales targets, and collection targets while improving customer relationships.

4. Customer Relationship Building Capability:

5. Build and strengthen relationships with mid- and senior-level executives.

6. Successfully establish exclusive customer relationships and influence decision-making chains.

7. Guide and assist in handling negative events with customers in a professional manner to maintain trust and satisfaction.

8. Customer Requirement Understanding:

9. Gain deep insights into customer pain points and requirements.

10. Effectively present tailored solutions, influencing customer decision-making and guiding them towards purchasing Huawei's offerings.

11. Corporate Strategy Execution Capability:

12. Undertake regional strategic objectives and develop specific strategies based on comprehensive market analysis (industry, customer, competition, Huawei, and opportunities).

13. Lead the formulation of comprehensive enterprise accounts strategy, bidding project developments for enterprise products.
14. Drive project milestones, timelines, and deliverables to ensure successful project completion and customer satisfaction.

15. Effectively implement these strategies to meet business goals and enhance the company's position in the market.

16. Team Building Capabilities:

17. Lead and organize team-building activities, ensuring organizational stability and creating high-performance teams.

18. Maintain a motivating environment to encourage collaboration and improve team effectiveness.

Requirements:

1. Sales Experience & Industry Knowledge:

2. Minimum of 7 years solutions sales and/ or account management experience involving large, complex projects in Finance/FSI sectors in enterprise products
   , with a strong customer network in the
   Finance/FSI Sector organisations
   .

3. Understand the products and solutions of major
   ICT vendors, such as network, storage, and servers.

4. Proven track record in sales and relationship-building with large enterprise clients.

5. Customer Relationship Building:

6. Ability to build and improve relationships with mid- and high-level executives.

7. Skilled in establishing exclusive customer relationships and influencing decision-making processes.

8. Experience handling negative events and managing customer concerns to safeguard business relationships.

9. Project Operation Capability:

10. Ability to lead projects independently and manage most project expansion tasks with minimal supervision.

11. Proven experience in managing the full project lifecycle, from initiation to completion, ensuring that all customer expectations are met.

12. Solution Matching & Understanding Customer Requirements:

13. Ability to understand customer requirements in depth, identifying how Huawei's solutions fit within their business scenarios.

14. Provide expert guidance to help customers solve problems and achieve business success using Huawei's solutions.

15. Communication and Negotiation Skills:

16. Excellent communication and negotiation skills to engage with internal teams and external clients.

17. Ability to effectively present solutions, align expectations, and close deals.

Requirement:

• Bachelor's degree in Engineering, Telecommunications, Business Administration, or related field (Master's degree advantageous).

• Be familiar with the carrier and ICT market

• 7 years of experience in ICT products and hardware.

• Proven track record in project management, achieving targets, and driving business growth.

• Understand the products and solutions of major ICT vendors, such as network, storage, and servers and be able to communicate with CXOs.

• Certification of mainstream vendors, such as Huawei, Cisco, and Dell/EMC, is preferred.

This role offers a significant opportunity for a driven individual to contribute to the growth of Huawei's presence in the enterprise market, while also fostering customer relationships and implementing strategic solutions.