Team Leader

2 days ago

Worcester, Western Cape, South Africa Empact Group Full time R50 000 - R78 000 per year

A proactive, experienced Team Leader is required to manage the Cleaning Team site facility activities, in accordance with our Clients' SLA objectives and targets.

Note that this position is located in Worcester.

Education and Experience:

  • Matric or equivalent
  • A minimum of 2 years' experience in a cleaning environment
  • Fully competent in operation of cleaning equipment and chemical usage.
  • Solid customer service experience
  • Driver's license is recommended

Knowledge, Skills and Competencies:

  • Organizational, numeric and administrative skills.
  • Ability to multitask and prioritize team tasks effectively.
  • Good interpersonal skills and ability to communicate at all levels.
  • Well-groomed and professional.
  • Ability to maintain confidentiality.
  • Ability to work flexible hours.
  • Ability to perform general physical activities

Duties include:

  • Lead, instruct and delegate tasks to a team of cleaners ensuring that the cleaning is performed according to the client requirements and company standards.
  • Ensure that the cleaning equipment needed is well maintained and safe to use.
  • Perform on the job training of new staff on safety, company work procedures, methodology and operation of cleaning equipment.
  • Manage and report stock requirements.
  • Respond to clients' enquiries or specific requests and reporting such to the Cleaning Supervisor or Specials Manager.
  • Resolve problems and make decisions at team operational level.

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