Technical Manager
1 week ago
The suitable candidate's main responsibilities and duties include, but are not limited to the following:
- Management of Teams that do Installation and Maintenance of Security equipment on a national basis
- Management of time and attendance, output, productivity of a technical team (technicians, administrative staff)
- Work closely with Key Account Managers to ensure that the customer's security technology is maintained and
- kept in a good working order
- Provide insight and innovation to deliver efficiencies and improvements in customer services, satisfaction and
- solution growth
- Ensure that work completed is done at the highest levels of quality and audit work completed
- Ensure timeous feedback to customer requests as well as supporting the resolution of technical issues internal
- and external training
- Facilitate internal and external training
- Compilation and presentation of daily, weekly, monthly and quarterly reports
- Adhere to health and safety rules and regulations
- Available to be on standby if and when required
- Adhere to standard agreement as signed between the Company and the Client
- Attend and perform site assessments
Preferred qualifications, attributes, and skills:
- PSIRA Registered
- Grade 12 or higher
- Good commination skills – English
- Drivers licence – passenger vehicle at least
- Relevant experience as Technician or Senior Technician
- Clean disciplinary and no criminal record
- The following knowledge and requirements are mandatory for this Client/Site:
- Firm understanding of Analogue CCTV Systems
- Firm understanding of IP CCTV Systems
- Fully Computer literate
- Networking knowledge
- Fully Microsoft Office competent
- Firm understanding of Access Control Systems and Software design (Saflec Systems preferable)
- Firm understanding Electric Fence Products
- Firm understanding Intruder Detection Systems and Software design (DSC Systems preferable)
- Health and Safety training would be beneficial but not required
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