Head - Revenue Customer Interaction Centre Management

2 days ago

Cape Town, Western Cape, South Africa City of Cape Town Full time

ELIGIBILITY

Suitably qualified candidates

CLOSING DATE

REFERENCE NUMBER

FIN 107/25 Ext

SALARY

TCOE salary: R ,00

DEPARTMENT

Revenue

DIRECTORATE

FINANCE Head - Revenue Customer Interaction Centre

Management

Requirements

  • A relevant bachelor's degree, BTech, Advanced Diploma

(Preferably in Finance Field)

  • MFMA Municipal Minimum Competency is required and will

be an advantage. Alternatively, the successful candidate will

be expected to attain such within 18 months after appointment

  • At least 8 Years relevant experience required in a

Revenue/Debtor environment of which at least 5 years in a

senior position managing staff

  • A sound knowledge of the relevant legislation, By-laws,

policies and procedures relating to the Revenue and

Finance environment

  • In depth understanding of the Local Government processes

with regard to the billing and collection of monies pertaining

to municipal accounts

  • Proficiency in all Microsoft Office applications with

Advanced Excel

  • Project Management competence
  • Presentation and report writing skills
  • A valid EB/B/C drivers licence

Key Performance Areas

  • Manage the key performance areas and result indicators

associated with the provision of an effective administrative

service to core service delivery functions by operational

planning, implementation and operation of an effective

and efficient front office interface for the Walk-in-Centres

for the City of Cape Town.

  • Plan and manage debtors' enquiries, cash receipting and

business processes for a geographical area in compliance

with the City's Credit Control and Debt Collection Policies

and By-Laws, the Legislation, the Cash Management Policy

and all other related policies.

  • Ensure that cash transactions are receipted and banked

timeously.

  • Manage the communication to internal and external

stakeholders and are responsible to create a client centric

environment.

  • Manage the implementation of financial controls and

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