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Parts Supervisor

2 weeks ago

Tzaneen Limpopo, South Africa a811c84d-0209-41d5-9c3d-036e11ae9ae5 Full time R500 000 - R750 000 per year

DUTIES:

  • Monitor actual sales to budgets and ensure set targets are met at Tzaneen, Steelpoort & Polokwane
  • Manage sales and performance measurements of the parts staff at all 3 branches
  • Training of staff with recording of trainings conducted
  • Oversee and supervise a combination of parts staff (Sales, stores and admin)
  • Maintain parts systems, processes, accuracy and inventory
  • Ensure all policies and procedures are adhered to by yourself and the parts team
  • Have a critical impact on customer service excellence and enhance the customer's perception of Bell Equipment (internal and external )
  • Manage customer Quotations & Back orders daily to minimise losses & promote timeous deliveries.
  • Oversee account and cash sales for payment and order validity.
  • Control after hours standby duties & ensure high level of service to customers.
  • Manage Inventory in all 3 branched including regular cycle counts and stocktakes
  • Ensure proper parts coverage and strategic stock for all machines operating in the areas
  • Oversee stock returns process and controls
  • Be on standby for support and related assistance
  • Liaise with customers at all levels within your area which include visits to their sites and offices.
  • Manage "all" parts related reports
  • Adhere to "all" company SHEQ and OHS requirements
  • Reports to Branch Manager and thereafter the National Parts Manager on related responsibilities

REQUIREMENTS:

  • Matric and or Abet level 4
  • Minimum of 5 years supervisory experience in a parts aftermarket environment is essential
  • Applicants must have strong communication/ negotiation skills
  • Must be motivated & resourceful
  • Must be able to work well under pressure
  • Must be computer literate, Microsoft, Lotus Notes, Power Point, Report writing
  • Earthmoving product knowledge essential; Knowledge of Bell related would be an advantage
  • SAP knowledge / experience is essential
  • Valid code 8 or higher driver's license

IF YOU HAVE NOT HAD A RESPONSE TO YOUR APPLICATION WITHIN 4 WEEKS OF THE CLOSING DATE, PLEASE ACCEPT THAT YOUR APPLICATION HAS BEEN UNSUCCESSFUL.