Customer Liaison and Sales Administrator
3 days ago
Type: Permanent, Full-Time, Office-based
Working Hours: Monday – Thursday, 07:30 – 16:00 and Friday: 07:00 – 14:00
Start Date: Jan 2026
Our client is seeking a friendly, detail-oriented Customer Liaison & Sales Administrator to join their team.
This role is ideal for a vibrant individual who enjoys engaging with customers, thrives on accuracy, and can manage multiple tasks with a smile. You'll be the essential link between the client and the factory—ensuring smooth communication, timely follow-ups, and excellent service delivery.
Minimum Requirements:
- Matric (Grade 12) essential
- Experience in administration, sales support, or customer liaison type of role
- Excellent telephone and communication skills
- Proficiency in MS Office (Word, Excel, Outlook) and technically inclined
- Attention to detail and strong organisational skills
- Friendly, fast-paced, and professional demeanor
- This position requires a person to talk on the phone a lot (self-confidence and telephone etiquette is a must)
- Act as the primary point of contact between customers and the factory
- Prepare and process quotations and invoices accurately (QuickBooks)
- Conduct telephonic follow-ups with clients and handle general customer queries
- Coordinate orders and ensure all documentation is complete and correct
- Data capture all communication
- Provide administrative support to the General Manager
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