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Junior Network Engineer

2 weeks ago

Umhlanga, KwaZulu-Natal, South Africa First Technology Pty Full time R120 000 - R240 000 per year

Role and Responsibilities


• Excellent written and verbal etiquette.


• Excellent attention to detail.


• Work well under pressure in an ever-changing environment.


• Ability to follow predefined procedures/LLD/project plan


• Ability to meet deadlines and complete tasks within project plan or customer SLA


• Ability to read/write knowledge base resources to resolve problems


• Positive attitude towards business and colleagues.


• Consistent, prompt delivery of tasks allocated.


• Punctuality when keeping appointments, effective time scheduling and management


• ability to share knowledge and upskill others


• Well-presented/groomed to ensure professionalism at all times.


• Be prepared to perform overtime work both planned and unplanned, when required.

Key Duties and Responsibilities


• The ability to quickly identify and remediate Intermediate networking problems


• An understanding of Network Security including industry best practices.


• Ability to perform first line troubleshooting of faults


• Maintaining WAN and LAN diagrams


• Maintaining, and supporting Network Monitoring tools IE: PRTG, ZABBIX, NMSAAS etc


• Perform basic network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.


• Basic configure and install various network devices and services (e.g., routers, switches, firewalls)


• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.


• Network asset management.


• Vendor Management

Vendor Proficiency


• Fortinet – Experience and/or certification preferred


• Cisco – Certified


• Aruba – Experience and/or certification preferred


• H3C – Experience beneficial


• Ubiquity – Experience and/or certification preferred

Qualifications  


• Matric and N+ is essential


• CCNA / CCNP or equivalent certification (Beneficial)


• Fortinet Experience and/or certification preferred


• Bachelor's degree in Computer Science or Information Technology Diploma (Beneficial)

Preferred Skills


• Should have proven excellence as a Junior Network Engineer or in another relevant support position 

o Excellent communication, both verbal and written

o Ability to manage Customer requests/escalations in quick succession

o Ability to form customer relationships

Must have own car

  • Basic understanding and practical knowledge of networking systems such as LAN, firewalls, SD-WAN, Access Points, routers and routing.
  • 1-2 years' experience