Current jobs related to Food & Beverage Attendant - Johannesburg, Gauteng - Minor International

  • Director of Food and Beverage

    1 week ago

    Johannesburg, Gauteng, South Africa Four Seasons Hotels Limited Full time R1 000 000 - R2 500 000 per year

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Director of Food and Beverage

    2 weeks ago

    Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full time R400 000 - R1 200 000 per year

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Food And Beverage Supervisor

    1 week ago

    Johannesburg, Gauteng, South Africa Edge Executives Full time R250 000 - R400 000 per year

    Food & Beverage SupervisorLocation: Goodwood, Cape Town, South AfricaType: Permanent — Shift-based (nights/weekends/public holidays)Remuneration: Market-relatedStart: Immediate / ASAPRun the floor with purpose.Keep standards sharp and service seamless.About the RoleYou'll lead front-of-house service and day-to-day operations for busy restaurant and bar...

  • Assistant Food

    5 days ago

    Johannesburg, Gauteng, South Africa Country Club Johannesburg Full time R180 000 - R240 000 per year

    Qualifications:Diploma in Hospitality/Food and Beverage ManagementMinimum / Previous experience:4 years' experience working within a Hospitality or similar environment3 years of Management experiencePersonal Attributes & Skills:Independent thinker with strong leadership and mentoring abilities, strong communication skills (written and verbal), driven,...

  • Food Server

    2 weeks ago

    Johannesburg, Gauteng, South Africa CREME CAFE Full time R40 000 - R240 000 per year

    Company DescriptionCREME CAFE, located in Lenasia, is a beloved local cafe. The cafe is well-known in the community for its inviting atmosphere and delicious offerings.Role DescriptionThis is a full-time, on-site role for a food server located in Lenasia. The waiter/waitress will be responsible for providing exceptional customer service to all guests by...

  • F&B Attendant

    1 week ago

    Johannesburg, Gauteng, South Africa Minor Hotels Full time R150 000 - R250 000 per year

    NH Hotels offers trustworthy experiences based on three main pillars: value for money, the best location to connect with the city, and service with a human touch. NH Hotels' remarkable products and services meet the expectations of the guests looking for functional urban hotels with a natural and fresh style and friendly service that makes the experience...

  • Food Service Assistant

    1 week ago

    Johannesburg, Gauteng, South Africa Tsebo Solutions Group Full time R104 000 - R156 000 per year

    About UsWe are recruiting for a Food Service Assistant is to assist with the preparation of and the serving of all meals and beverages to customers, ensuring great customer service always. It is the responsibility of a food service assistant to ensure that the kitchen and service areas are clean and tidy, assisting with waste removal and washing up.As a...

  • Food & Beverage Supervisor – Hotel Outlets – Johannesburg

    1 week ago

    Johannesburg, Gauteng, South Africa Tych Business Solutions Full time R120 000 - R250 000 per year

    Supervise and coordinate the service team to ensure excellent guest experiences.Maintain high standards of food quality, presentation, and service.Monitor daily operations, including opening and closing duties.Assist with staff training, scheduling, and performance management.Manage stock levels, handle cash-ups, and ensure cost control measures are in...

  • Barista Johannesburg

    1 week ago

    Johannesburg, Gauteng, South Africa Tsebo Solutions Group Full time R104 000 - R150 000 per year

    About UsFedics is looking for a Qualified Barista that is a professional who makes and serves beverages such as coffee, tea and specialty beverages and who is responsible for taking customer orders and payments. They also clean and sanitize their work areas, seating areas and equipment/tools.As a leading African Integrated Workplace Management Solutions...

  • Waiters

    3 days ago

    Johannesburg, Gauteng, South Africa Crew Life at Sea Full time R80 000 - R120 000 per year

    Main Duties:To provide a courteous, professional, efficient and flexible service at all times.To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.To carry out any other reasonable duties and responsibilities as assigned.To undertake any reasonable...

Food & Beverage Attendant

2 weeks ago

Johannesburg, Gauteng, South Africa Minor International Full time R104 000 - R208 000 per year
Company Description

NH Hotels offers trustworthy experiences based on three main pillars: value for money, the best location to connect with the city, and service with a human touch. NH Hotels' remarkable products and services meet the expectations of the guests looking for functional urban hotels with a natural and fresh style and friendly service that makes the experience both surprising and enjoyable.

Job Description

KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done.  NH Hotels & Resorts employees always find new ways to look after the business, their guests, and their colleagues.   Within this, the key responsibilities for this position are:

  • Creating 100% guest satisfaction by providing the NH Hotels & Resorts experience through performance that demonstrates fulfilment of our service standards, genuine hospitality, and exceeding guest expectation
  • Interact with guests, take orders and serve food and beverage in accordance with the standard operating procedures and service sequence in order provide personalized service to create unique memories for each of our guests.
  • To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
  • Check guest satisfaction during service  take action to correct any problems
  • Promptly respond to guests additional requests
  • Upsell and suggestive sell at every opportunity to improve guest spend
  • To work as a team with colleagues in all departments, to ensure timely service and a smooth running operation.
  • Prepare mis en Place before service to ensure smooth running of the restaurant
  • Display a positive and enthusiastic attitude when dealing with guest
  • Respond to the dynamics of the service environment, being proactive and demonstrating some sense of urgency in a fast paced restaurant environment.
  • Conduct food presentation and quality checks before delivering food to the guest.
  • Punch the all orders on the POS system and make sure to enter the special requirements made by the guest while ordering the food before serving the product to the guest.
  • On request, Prepare the itemize bill and ensure that all served items have been billed correctly.
  • After receiving payment all cash payment should be processed as per the cashless policy.
  • Write guest's food orders and repeat order to guest to confirm.
  • Ensure that Buffet and Coffee Station are refilled and presentable at all the times
  • Clean and Inspect the restaurant and ensure floors and tables are clean & set up accordingly for time of day.
  • Prepare tables for customers including fully sanitizing each table and chair between users
  • Conduct daily stock count at opening and closing of shift.
  • Ensure all FOH duties are carried out according to daily checklists and report any maintenance issues.
  • Ensuring the opening checklist is completed and that the restaurant is prepared for opening
  • Ensure the Restaurant is clean and tidy during shift and before completing your shift.
  • Check out with your Supervisor before leaving your station or the floor for any reason
  • To have a full knowledge of the services and facilities provided by the hotel in order to answer any questions the guests may have.
  • Follow all safety policies to ensure a safe work area
  • Follow all reasonable work-related requests made by a Manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel
  • Maintain your station in accordance with standards at all times
  • Develop a complete knowledge of menus
  • Learn and correctly use the Point of Sale equipment and follow procedures
  • To maintain strict security measures when entering guest rooms, to maintain the privacy rights of our guests.
  • Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.
  • Check corridors for trays when returning from taking orders (Room Service)
  • Clean and break down trays in dish area, watching for condiments, salt, pepper, sugars, salt & pepper, etc.
  • Ensure all cleaning down and closing down procedures are completed to the highest standard at the end of evening shift.
  • Up skill yourself through completing the mandatory and non-mandatory training courses on a monthly basis achieve 2 credits a month.
  • To maintain professional telephone etiquette and a perfect understanding of reservation's policies and procedures.
  • To be completely familiar with the services offered in the restaurant and throughout the hotel.
  • To greet and seat guests in the restaurant in a warm and friendly manner, and set the tone of welcoming hospitality that will continue during the entire guest experience.
  • To ensure that the front or the restaurant is always covered, and that the entrance to the restaurant is as welcoming and attractive as possible.
  • To check each table to ensure that it is clean, and fully set up before any guests are seated at the table.
  • To check with guests to get feedback on the quality of their experience.  Share any problems that arise with outlet managers, but try to take care of the problem at once.
  • To be a sales ambassador for the hotel, generating and following up on potential sales leads to maximize business for the hotel.  This may include F&B upselling, or the promotion of other services offered by the hotel.
  • To ensure that guest orders are delivered on time, that tray setups are done accordingly to the order, and that orders are thoroughly checked before being delivered to guestrooms.
  • To ensure that tray clearance is done quickly, and that corridors are constantly checked and cleared of empty trays and trolleys.
  • Help colleagues with any job assignments, and assist with and perform any other related hotel duty that may be assigned.
  • Complete 2 courses a month
  • Be environmentally aware and manage waste as per the waste management policy
  • Observing customers as they enter the restaurant and ensure they are greeted promptly and properly and in a friendly manner.
  • Monitoring and observing guests' dining experience, ensuring guests are satisfied with the beverages and service
  • Washing glasses and dishes in the absence of the dishwasher and/or as directed by the manager
  • Reporting to work dressed according to NH Hotels & Resorts Grooming Standards
  • Giving personal attention, taking personal responsibility, and using teamwork when providing guest service
  • Listening, apologizing with empathy, finding a solution, and following through when resolving guest problems
  • Assuming the responsibility to notice when the guest is not satisfied and using good judgment as to when it is appropriate to use the 100% Guest Satisfaction
  • Performing other duties as required by management to provide 100% Guest Satisfaction and genuine hospitality to our guests
  • Help colleagues with any job assignments, and assist with and perform any other related hotel duty that may be assigned.
  • Be environmentally aware and manage waste as per the waste management policy.

Working with Others:

  • They always try to anticipate and exceed the needs of customers and colleagues
  • They use their own initiative and good judgement to solve problems in a calm and efficient way
  • They enjoy working with others to achieve common goals.  They volunteer as required to ensure the success of the team
  • They act with personal professionalism and integrity at all times

Taking Responsibility:

  • They always conduct business honestly and fairly.  They keep sensitive information confidential.
  • They can prioritise their workload effectively and be organised and structured at work
  • They manages their time and pay attention to detail.  They know their jobs, and are able to work without close supervision.
  • They display a positive attitude, even under pressure.  They personally check their work to ensure its accuracy.
Qualifications

Hospitality Diploma or equavalent

+- 2 years expirience

Additional Information

Please approve