Floor Manager

1 week ago

Pretoria, Gauteng, South Africa TFG Full time R250 000 - R450 000 per year

Responsibilities:

  • The ability to support the store management team to provide outstanding leadership to the store team.
  • Ensures the team executes operational excellence through a customer centric mindset.
  • Generating high levels of motivation and commitment within the store.
  • Allocate time effectively; handle multiple tasks and completing priorities.
  • Provide input and manage merchandise and visual principles
  • Drive performance through the store KPI's ( e.g. turnover, rewards, new accounts, visuals. Etc).

Qualificatio ns & Experience :

  • A Matric certificate.
  • Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Skills:

  • High flexibility and ability to adapt to different customers and situations.
  • A high sense of urgency with demonstrated ability to work independently.
  • High flexibility and ability to adapt to different customers.
  • An outstanding leadership, interpersonal and communication skills.
  • Ability to work a flexible schedule to meet the needs of the business.
  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
  • Strategic Sales Planning
  • Managing the Sales Process
  • Customer Value Management

Behaviours:

  • Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
  • Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
  • Customer Focus - understands, anticipates, and meets the needs and expectations of customers
  • Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
  • Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
  • Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
  • Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
    Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

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