Credit Controller

We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.

But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.

Vector's vehicle fleet includes a food industry first in 'multi-temperature' vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.

Job Purpose
To facilitate the achievement of customer collection targets, essential to the profitability of the Company, are met.
To manage overdue accounts, reduce the Company's risk and minimize losses.

Key Responsibilities

Credit Control

Generate and dispatch invoices or PoD's on time to enable payment
Receive remittance advices from customers and allocate appropriately
Process all discounts and rebates for the Credit Supervisor to release before close of month-end
Clear all allocated cash in the General Ledger
Prepare stock tolerance journals accurately, matching all debits and credits on the SAP system
Prepare General Ledger accounts for authorization and release before statements are run
Run statements on SAP prior to agreed monthly deadlines and distribute to customers

Customer Administration

Maintain compliance to credit limits for each customer and highlight possible non-conformance to the responsible supervisor before they exceed defined limits
Liaise with customers to inform them of the balances once statements have been distributed, to ensure interim payment is made or to assist with application/documents for increases in credit limits were indicated by the credit analysis report
Report on all transactions on 60 days plus to the Credit Supervisor
Process 'stop supply' instructions on SAP where customer non-payment payment has occurred, ensuring that all of the necessary instructions and authorizations have been received
Where possible, liaise with customers to rectify account problems before "stop supply" instructions are implemented
Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account.

Claim Processing

Investigate pricing claims on SAP, print invoices and review deals on the system
Obtain authorization for valid deals on the prepared pricing cover sheet and distribute within the department
Schedule the claim on SAP for pricing where no valid deal exists and provide supporting documentation to the relevant team members for processing
Manage stock claims (returns, damaged stock, shortage etc.) by initiating the document flow
Assess if credit has been passed on queries and, if it not, submit supporting documents electronically to the relevant site
Ensure stock claims are tracked on SAP and that queries are finalized
Manage invalid claims by providing the necessary proof or backup documents to the customer

Teamwork and Self-Management

 
Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritizing, and self-development
Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained
Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution
Support and drive the business core values
Manage colleagues and client's expectations and communicate appropriately
Demonstrate willingness to help others and "go the extra mile" to meet team targets and objectives
Champion training and development of self and others through utilizing available training opportunities
Participate in and drive regular performance appraisals and ensure that own targets and goals are clear and achievable

Key Relationships

Internal

Warehouse and finance administration teams
Support office team

External

Customers and principals

Qualifications and Experience

Relevant Finance Diploma or Degree

At least 3 years' experience in a credit and logistics environment.

Skills and Competencies

Knowledge

Credit management and analysis
Compliance requirements
Credit business processes and practices

Skills

Verbal and written communication
Interpersonal
Logical thinking
Problem solving

Attributes

Initiative and assertive
Able to work under pressure and priorities
Proactive
Attention to detail
Deadline driven
Systematic
Results/Goal oriented
Accuracy
Customer focus

We look forward to hearing from you