Senior IT Support

**Objectives of This Role** - Provide quick and effective assistance with IT systems, hardware, and software - Guide users remotely and in person through configuration, troubleshooting, and maintenance - Prioritize customer satisfaction while addressing support requests and incidents - Escalate unresolved issues to second-line support where necessary -...

Minimum Requirements:Experience: Minimum of 3-5+ years working in IT networking and desktop support.Certifications:Microsoft Office 365 Cloud Certification, and experience in a corporate working environment.Latest A+ and N+ certification and skills are highly desirable.Technical Expertise:Proficient in remote management and monitoring software (ITSM).Strong...

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