International Boutique Manager

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International Boutique Manager

More About the Company

This luxury retail organisation is known for its exceptional craftsmanship, premium-quality apparel, and timeless international fashion. With a strong focus on exclusivity, personalised client service, and refined boutique standards, the brand is committed to creating an elegant shopping experience tailored to high-end clientele. Their culture emphasises professionalism, consistency, and a passion for luxury fashion.

More About the Role

We are seeking a sophisticated, confident, and sales-driven International Boutique Manager to lead a high-end fashion boutique in Sandton.
In this role, you will oversee premium client service, manage boutique operations, drive high sales performance, and lead a professional team within a luxury retail environment. The ideal candidate is charismatic, customer-focused, well-presented, and experienced in high-end apparel.

Location: Sandton
Salary: R18 000 – R Commission (Up to R5 000)
Positions Open: 1
Start Date: ASAP / February
Working Hours: Retail Hours – 48-hour week

Key Responsibilities1. Customer Service & Sales Excellence

• Deliver exceptional service to international and high-end clients.

• Use an outgoing, friendly, and persuasive personality to create a luxurious atmosphere.

• Build strong client relationships and offer personalised styling guidance.

• Lead the team by example with strong personal sales performance.

• Ensure all staff consistently deliver boutique-standard customer service.

2. Staff Management & Leadership

• Manage, guide, and support all boutique staff on a daily basis.

• Plan rosters, daily task schedules, and monthly operational planning.

• Resolve staff issues professionally and fairly.

• Coach, motivate, and train team members to reach high service levels.

• Organise team-building activities to improve engagement and morale.

3. Operational & Administrative Oversight

• Oversee all daily boutique operations to ensure efficiency and professionalism.

• Perform daily cash-ups, prepare banking, and ensure compliance procedures.

• Handle all communication, documentation, and reporting to head office.

• Maintain structured organisation through daily and monthly planning.

4. Stock & Inventory Control

• Oversee stock receiving, tagging, organising, and merchandising processes.

• Monitor stock levels, identify shortages, and coordinate replenishment.

• Maintain luxury product presentation according to brand standards.

• Prevent losses by enforcing strict stock-control processes.

5. Communication & Coordination

• Maintain clear communication with head office, suppliers, staff, and accounts departments.

• Coordinate operational requirements, stock movement, daily updates, and financial queries.

• Use strong administrative and computer skills for reports, planning, and documentation.

6. Boutique Environment & Brand Standards

• Maintain a refined, visually appealing luxury boutique environment.

• Handle pressure calmly and professionally to ensure smooth operations.

• Enforce appearance standards, customer service expectations, and brand values among staff.

Position Requirements & Qualifications

• National Senior Certificate (Matric) 

• Diploma beneficial (Business or Marketing preferred, but not required)

• Minimum 2+ years experience in luxury retail or high-end boutiques

• Experience in apparel/fashion retail essential

• Strong communication, leadership, and customer service skills

• Excellent admin skills and computer literacy

• Professional appearance, confident presence, and luxury-brand mindset

Unique Challenges of the Role

• Maintaining extremely high service standards for international clientele

• Leading a boutique team within a luxury, fast-paced retail environment

• Ensuring accuracy, organisation, and brand consistency at all times

Key Characteristics

• Excellent communication and people skills

• Warm, confident, and professional presentation

• Highly motivated, sales-driven, and target-focused

• Strong organisational ability with attention to detail

• Calm under pressure and able to manage a luxury retail environment professionally

Are you passionate about high-end fashion and ready to lead an international boutique in Sandton? Apply today – we'd love to meet you
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Internasionale Boetiekbestuurder

Meer oor die Maatskappy

Hierdie luukse kleinhandelorganisasie is bekend vir uitmuntende vakmanskap, premium kwaliteit kledingstukke en 'n elegante internasionale modereeks. Die onderneming fokus sterk op eksklusiwiteit, persoonlike kliëntediens en verfynde boetiekstandaarde. Hul kultuur beklemtoon professionaliteit, konsekwentheid en 'n passie vir luukse mode.

Meer oor die Posisie

Ons kliënt is op soek na 'n gesofistikeerde, selfversekerde en verkoopsgedrewe Internasionale Boetiekbestuurder vir 'n hoë-end modeboetiek in Sandton.
In hierdie rol bestuur jy premium kliëntediens, daaglikse boetiekoperasies, verkoopsdoeltreffendheid en 'n professionele span binne 'n luukse kleinhandelsomgewing. Die ideale kandidaat is charismaties, kliëntgefokus, professioneel voorkomend en ervare in hoë-end kledingverkope.

Ligging: Sandton
Salaris: R18 000 – R Kommissie (Tot R5 000)
Beskikbare Posisies: 1
Begindatum: ASAP / Februarie
Werksure: Kleinhandelure – 48-uur week

Hoofverantwoordelikhede1. Kliëntediens & Verkoopsuitnemendheid

• Verskaf uitsonderlike diens aan internasionale en ho-end kliënte.

• Gebruik 'n vriendelike, uitgaande en oortuigende persoonlikheid om 'n luukse atmosfeer te skep.

• Bou langtermyn-klienteverhoudings en bied persoonlike styladvies.

• Lei deur voorbeeld met konsekwent hoë verkope, veral in premium Italiaanse kleding.

• Verseker dat alle personeel boetiekvlak diensstandaarde handhaaf.

2. Personeelbestuur & Leierskap

• Bestuur en ondersteun alle personeel daagliks.

• Beplan roosters, daaglikse take en maandelikse operasionele vereistes.

• Hanteer personeelkwessies professioneel en regverdig.

• Motiveer, lei en ontwikkel personeel vir uitstekende diensvlakke.

• Reël spanbou-aktiwiteite om spanwerk en betrokkenheid te verbeter.

3. Operasionele & Administratiewe Bestuur

• Bestuur alle daaglikse boetiekoperasies professioneel en doeltreffend.

• Hanteer kontantopnames, bankvoorbereiding en nakomingsprosesse.

• Verantwoordelik vir hoofkantoorpapierwerk, kommunikasie en verslagdoening.

• Verseker sterk organisasie deur doeltreffende daaglikse en maandelikse beplanning.

4. Voorraad- & Inventarisbeheer

• Toesig oor ontvangs, etikettering, organisering en aanbieding van voorraad.

• Monitor voorraadvlakke en reël tydige aanvulling.

• Handhaaf luukse produk-aanbieding volgens handelsmerkstandaarde.

• Voorkom verliese deur streng voorraadbeheer.

5. Kommunikasie & Koördinering

• Handhaaf professionele kommunikasie met hoofkantoor, verskaffers en personeel.

• Koördineer voorraadbewegings, finansiële navrae, operasionele behoeftes en daaglikse opdaterings.

• Gebruik uitstekende administrasie- en rekenaarvaardighede vir beplanning en verslagdoening.

6. Boetiekomgewing & Handelsmerkstandaarde

• Verseker 'n professionele, stylvolle en visueel aantreklike boetiekomgewing.

• Hanteer druk met kalm leierskap en handhaaf 'n internasionale diensvlak.

• Verseker dat personeel handelsmerkwaardes, voorkomvereistes en diensstandaarde volg.

Posvereistes & Kwalifikasies

• Matriek

• Diploma voordelig (Besigheid of Bemarking), maar nie 'n vereiste nie

• Minimum 2+ jaar ervaring in hoë-end kleinhandel / boetiekverkope

• Ervaring in die kleding- of modebedryf is noodsaaklik

• Uitstekende kommunikasie-, leierskap- en kliëntediensvaardighede

• Sterk administratiewe en rekenaarvaardighede

• Professionele voorkoms en selfversekerde teenwoordigheid

Unieke Uitdagings van die Rol

• Handhawing van baie hoë diensstandaarde vir internasionale kliënte

• Leiding van 'n span binne 'n dinamiese, luukse kleinhandelsopset

• Handhawing van akkuraatheid, organisasie en handelsmerkkonsekwentheid

Karaktereienskappe

• Uitstekende mense- en kommunikasievaardighede

• Warm, professioneel en selfversekerd

• Hoogs gemotiveerd en verkoopsgedrewe

• Uitstekende organisatoriese vaardighede en aandag aan detail

• Kalm onder druk met sterk leierskapvermoë

Is jy passievol oor luukse mode en gereed om 'n internasionale boetiek in Sandton te lei? Doen vandag aansoek – ons sien uit om jou te ontmoet
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