General Manager

Core purpose of the role

The core purpose of the role is to direct, execute and co-ordinate the internal operational activities at multiple sites in relation to the contract and Business Unit in accordance with company policies, goals and strategic objectives & plans

Key Responsibilities:

1.    Strategy

• Formulate operational business plans for the operational team to ensure that the contract (directly) and Business Unit (indirectly) attains its objectives as cost-effectively and efficiently as possible (cascade to team and monitor progress).

2.    Business development

• Develop and implement growth strategies for the contract and the Business Unit through operational excellence (systems, procedures, equipment, lean methodologies), a culture of continuous improvement, and delivering high standards of customer service
• Understand and align to customers' long-term strategies through operational Steercom sessions.

3.    Financial management

• Client Facing - prepare budgets and manage financial performance and reporting.
• Prepare budgets and commercial model for contract renewal or RFP submission.
• Nebula facing - prepare and gain approval of the annual budget (incl. PBIT, NWC (Net Working Capital), RONA hurdle rates) and subsequently monitor deliverables efficiently to ensure that budget targets are met, that revenue flows are maximized and that fixed costs are minimized.

4.    Customer centricity

• Establish and maintain effective formal and informal links with major customer stakeholders to cement sustainable relationships and ensure contractual KPIs are met
• Lead the development and optimal use of operational – customer IT platforms.

5.    Risk, Ethics and Compliance

• Manage the various business risks by performing risk assessments and implementing control measures
• Manage ethics, risk, governance in line with legislation, company policies & procedures, relevant regulations and Nebula standards
• Direct the development and implementation of operational and inventory protocols and controls, including to ensure that stock counts are completed to requirements.
• Develop and formalized BCM (business continuity plan) to mitigate against risks that will interrupt business operations.

6.    SHEQ

• Drive all safety, health and environmental policies and procedures to create a safe workplace for all and meet legislative requirements.

7.    Talent Management

• Direct and control workforce planning of the business unit by championing an effective talent strategy
• Ensure effective organization design, intellectual capital reviews, skills development and succession planning so that the Business Unit can achieve its key strategic, financial and transformation targets.

8.    Transformation

• Develop, promote and direct the implementation of Nebula Logistics' transformation and sustainability policy and strategy in all aspects of diversity and inclusion, supplier development, community involvement.

9.    Employee Performance

• Implement an integrated performance management process to drive performance excellence
• Drive a climate and culture of high performance and employee engagement, in line with Nebula's employee value proposition. Manage, develop and coach own team.

10. Procurement and Supplier management

• Ensure that the procurement processes in each department are clearly communicated & used
• Negotiate favorable contracts and implement service level agreements with relevant business unit suppliers who meet the company requirements as compliant and B-BBEE certified suppliers.
• Calls under 10% of current open calls.
• Update dealer as and when new information becomes available.
• NB: For third party contract employees. Respond to dealer comments timeously.
• If no new information is available, this needs to be communicated to the dealer.
• Follow up and follow through until dealer is satisfied.

Academic qualifications

Essential:

• BCom Logistics/ transport management or Business related

Advantageous:

• Post Graduate MBA or equivalent relevant business management qualification

Note:

• Driver's License

Work experience

Essential:

• 7 years' logistics/ transport experience

• Exposure to management of Finances, HR, Risk and Safety

• 3-5 years in Management of operational environment

• Interacting at Exco and Board level

Advantageous:

• Experience in general management of operational and functional responsibilities (such as HR, Finance, SHEQ)

• Have established networks within the relevant industry