IT Field Technician

7 days ago

Paarl, Western Cape, South Africa Time Personnel Full time R250 000 - R500 000 per year
Job Overview
  • Application Deadline: 26 December 2025
  • Job Location: Paarl, Western Cape
  • Job Title: IT Field Technician
  • Education Level: Diploma
  • Job Level: Intermediate
  • Minimum Experience: 1 - 3 Years
IT Field Technician job vacancy in Paarl.

Bring your IT and tech savvy skills with a solid understanding of installing and configuring ISP solutions to a growing team.

Our client based in Paarl requires a hands-on and self-managed networking specialist, to manage commercial and residential clients.

A valid driver's license is essential. Own vehicle highly advantageous

Requirements:

  • Matric certificate, or relevant qualification
  • Valid driver's license – ESSENTIAL
  • Min two years' experience in technical support, installations, or a similar field
  • Basic understanding of networking concepts and broadband technologies
  • Ability to troubleshoot technical issues independently and accurately
  • Comfortable working at heights, on ladders, and in confined spaces
  • Strong communication skills, both verbal and written
  • Good customer service skills with a professional attitude
  • Ability to work in a team and assist colleagues when required
  • Strong organisational skills with the ability to update documentation accurately
  • Physically fit and able to handle equipment and tools
  • Reliable, responsible, and able to work under minimal supervision

Duties and Responsibilities:

  • Manage the helpdesk during office hours by interacting with customers in a professional manner and providing technical support and advice
  • Update newly installed customers on the system
  • Update UNMS by adopting devices daily
  • Perform stock control over all inventory at the office premises
  • Interact with customers in a professional manner and provide technical support and advice
  • Update Google Calendar/OneNote with work completed on installations and repairs
  • Stay up to date with the latest broadband technologies and techniques
  • Travel to residential homes and businesses for service calls with the company vehicle in a safe and responsible manner, adhering to all road laws and speed limits
  • Maintain tools and equipment to ensure optimal operating conditions
  • Provide written and verbal instructions to customers on operating their routers
  • Test functionality and performance following system installations
  • Inform customers of limitations associated with their selected packages
  • Keep track of inventory while in the field
  • Remove equipment after a client cancels or changes service
  • Perform ad hoc tasks as required by management
  • Install, maintain, and troubleshoot broadband services for customers
  • Conduct site surveys for potential customers to evaluate serviceability
  • Climb ladders or work in tight spaces to install or repair equipment
  • Test and repair faulty equipment and resolve infrastructure issues
  • Adhere to all required health and safety regulations and conduct a weekly tool talk
  • Identify unsafe situations and take appropriate corrective action
  • Work effectively in a team and assist teammates where necessary

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