Dynamic 365

4 days ago

Cape Town, Western Cape, South Africa Skywaves Rise Full time R1 000 000 - R2 500 000 per year

Microsoft Dynamics 365 and Power Platform Consultant JD:

  • Solution Design & Implementation
  • Analyse client business processes and requirements.
  • Design and configure Dynamics 365 solutions that use the Customer Service, Field Service, Sales and Marketing modules in line with Microsoft Dynamics and general IT best practices. Produce detailed solution documentation and ensure integration with all
    Santam systems.
  • Ensure solutions are presented to and approved by the relevant Santam, Sanlam and Dynamics 365 design forums.
  • Customise entities, workflows, business rules and forms.
  • Client Engagement & Advisory
  • Conduct workshops and discovery sessions with stakeholders.
  • Provide strategic guidance on CRM best practices and digital transformation.
  • Act as a trusted advisor to clients throughout the lifecycle of the project.
  • Cultivate and manage objective working relationships with a variety of stakeholders.
  • Project Delivery
  • Participate in full project lifecycles: project planning, requirements gathering, design, development, testing, deployment and support.
  • Collaborate with developers, testers and project managers to ensure successful delivery.
  • Ensure solutions are scalable, secure and aligned with Microsoft standards.
  • Monitor and track progress to ensure delivery of all planned commitments and keep the stakeholders informed
  • Consult in the provision of cost estimates
  • Identification of potential risks / issues and give input into the risk plan
  • Training & Documentation
  • Review and provide insight in the creation user manuals, training materials and conduct end-user training sessions.
  • Provide post-implementation support and troubleshooting.
  • Continuous Improvement
  • Stay current with Microsoft Dynamics 365 updates and roadmap.
  • Recommend enhancements and new features to improve client systems.
  • Housekeeping
  • Facilitate effective knowledge transfer to all team members.
  • Department standards and processes are adhered to.
  • Mentor and guidance of junior resources.

Technical Skills:

  • Strong knowledge of out of box Microsoft Dynamics 365 Customer Service, Field Service, Sales and Marketing modules.
  • Experience with Power Platform including Power Apps, Power Automate, Power BI (preferred) and Atlassian JIRA suite (advantageous).
  • Familiarity with Co-Pilot Dataverse, Azure Logic Apps and custom connectors.
  • Understanding of integration tools (e.g., KingswaySoft, Azure Integration).
  • Basic knowledge of JavaScript, C#, AI tools, Plugins Customer Insights and Customer Voice is advantageous.

Qualification:

  • Microsoft certifications MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant required.
  • Microsoft certifications MB-280 Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate advantageous
  • 4 to 6 years of experience in Dynamics 365 CRM consulting and implementation.

  • Dynamics 365 and Power Platform

    1 week ago

    Cape Town, Western Cape, South Africa Samaha Consulting Full time R600 000 - R1 200 000 per year

    Dynamics 365 and Power Platform Consultant role:Design, configure, and implement Dynamics 365 CRM solutions (Customer Service, Field Service, Sales, Marketing).Develop and automate business processes using Power Platform tools: Power Apps, Power Automate, and Power BI.Integrate systems using Azure Logic Apps, KingswaySoft, and custom connectors; basic...

  • Dynamics 365 CRM Lead Developer

    5 days ago

    Cape Town, Western Cape, South Africa SBK Software Solutions Full time R250 000 - R500 000 per year

    Company DescriptionSBK Software Solutions (PTY) Ltd., based in Johannesburg, South Africa, is a technology services, business solutions, and outsourcing organization. We help clients globally become leaders in their industries by partnering throughout the lifecycle from discovery to realization of enterprise-wide automation, technology enablement, and...

  • Data Analyst

    4 days ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time R600 000 - R900 000 per year

    Job Title: Data Analyst (Microsoft Dynamics 365 ERP)Location: RemoteContract: 6-Month Rolling ContractSalary: R R60 000 pm. Working Hours: 9:00 AM - 6:00 PMStart Date: ImmediateJob OverviewWe are looking for an experienced and results-driven Data Analyst to join our team on a remote, outsourced basis for a key client engagement. This role requires a strong...

  • Dynamics 365 Business Central Developer, Cape Town

    1 week ago

    Cape Town, Western Cape, South Africa Smart4 Energy Full time R900 000 - R1 200 000 per year

    Dynamics 365 Business Central Developer Remote/Hybrid (Cape Town) We're hiring ADynamics 365 Business Central Developeris needed to join our client on a full-time basis, based in Cape Town.This position is Remote or Hybrid , depending on client needs.If Hybrid, it would require 1 day in-office (Cape Town, Century City) per week.Position Summary & Key...

  • Intermediate Developer

    4 days ago

    Cape Town, Western Cape, South Africa Bullock Tech Talent Partners Full time R600 000 - R900 000 per year

    Role: Intermediate Developer (Dynamics 365 Experience)Work Model:Hybrid (2 days in office per week)Location:Cape Town or Port ElizabethBudget:R50k-R90k per monthWe are seeking anIntermediate Developer (C# .NET)with Dynamics 365 Experiencefor our client, a well-established software development consultancy based in Cape Town and Port Elizabeth (hybrid...

  • Dynamics 365 Functional Consultant

    1 week ago

    Cape Town, Western Cape, South Africa DigiOutsource Full time R120 000 - R240 000 per year

    Kick-start your career in the online gaming world and experience the very latest in technology and innovation.Who We AreWe're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming...

  • Senior Dynamics Business Central Developer

    1 week ago

    Cape Town, Western Cape, South Africa Advania UK Full time R120 000 - R520 000 per year

    About UsWe are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT...

  • Finance Systems Lead – The Architect of Automation

    4 days ago

    Cape Town, Western Cape, South Africa Communicate Ct Full time R800 000 - R1 200 000 per year

    Calling all .NET necromancers and Power Platform conjurers A global tech-driven organisation is seeking a Finance Systems Lead to tame the chaos of legacy systems and summon a new era of automation. If you thrive in the shadows of complexity and lead with precision-this is your moment.This role is perfect for a seasoned analyst or aspiring manager ready to...

  • IT Support Technician

    2 days ago

    Cape Town, Western Cape, South Africa Hire Resolve Full time R80 000 - R120 000 per year

    We're looking for a tech-savvy and detail-oriented Junior IT Support Technician to provide end-user support, maintain IT systems, and assist with infrastructure projects. The ideal candidate has experience with Microsoft 365, Azure, and a strong problem-solving mindset. This is a great opportunity to grow your IT career in a dynamic, fast-paced...

  • Finance System Lead

    1 week ago

    Cape Town, Western Cape, South Africa Communicate Ct Full time R800 000 - R1 200 000 per year

    A leadership role at the intersection of finance and technology. Lead a compact team, champion automation, and shape the future of enterprise finance systems. Enjoy real ownership, global exposure, and a hybrid culture that celebrates initiative and innovation.Our client is seeking a proactive, hands-on Finance Systems Lead to take full ownership of their...