IT Development

5 days ago

Johannesburg, Gauteng, South Africa Hire Resolve Full time R120 000 - R240 000 per year
Hire Resolve's client is looking for a IT Development and Support Manager to join their team remotely, based in Johannesburg, GP. They are looking for an experienced Development & Support Manager to lead our software development, IT infrastructure, and technical support operations. This role is a strategic bridge between developers, engineering, IT management, and business leadership—ensuring seamless software delivery, system reliability, and exceptional customer experiences.

As a key leader, you will oversee a team of developers, IT professionals, and support engineers, driving innovation, operational efficiency, and security. The ideal candidate has a strong background in software development, IT operations, and leadership, with a passion for technology-driven business growth.

Responsibilities: 

Software Development & Engineering

  • Lead end-to-end software development, deployment, and maintenance of high-quality solutions.
  • Oversee the software development lifecycle (SDLC), implementing best practices in Agile, DevOps, and CI/CD.
  • Define and enforce best practices in software architecture, coding standards, and security compliance.
  • Ensure software is scalable, secure, and maintainable, leveraging robust design patterns and frameworks.
  • Oversee API development, system integrations, and third-party service adoption.
  • Implement observability practices (logging, monitoring, alerting) to enhance system performance.
  • Optimize application performance by identifying and resolving bottlenecks in code and infrastructure.
  • Evaluate and recommend new technologies, frameworks, and tools to improve efficiency.
  • Maintain technical documentation for scalability and knowledge transfer.
  • Foster a culture of innovation, experimentation, and continuous learning.
  • Oversee database management, performance tuning, and data integrity best practices.
  • Lead legacy system migration, refactoring projects, and technical debt resolution.
  • Serve as a technical advisor to the executive team, aligning technology strategy with business goals.
  • Drive innovation, adopting emerging technologies that enhance efficiency and competitiveness. Lead, mentor, and develop a high-performing technical team.
  • Establish best practices for IT governance, software development, and infrastructure management.
IT & Infrastructure Management
  • Oversee cloud environments, networks, security, and IT infrastructure to ensure reliability and scalability.
  • Implement high-availability, disaster recovery, and business continuity strategies.
  • Manage IT assets, vendor relationships, and procurement for cost optimization.
  • Enforce cybersecurity policies, risk assessments, and compliance frameworks.
  • Support internal IT operations, including endpoint security and user access management.
Technical Support & Customer Experience 
  • Lead technical support operations, ensuring fast and effective issue resolution.
  • Define and enforce SLAs, monitoring system performance and uptime.
  • Implement automation and self-service solutions to improve support efficiency.
  • Collaborate with development teams to address bugs, feature requests, and enhancements.
  • Drive a customer-first approach, proactively identifying and resolving issues
Strategic & Leadership 
  • Serve as a technical advisor to the executive team, aligning technology strategy with business goals.
  • Drive innovation, adopting emerging technologies that enhance efficiency and competitiveness.
  • Lead, mentor, and develop a high-performing technical team.
  • Establish best practices for IT governance, software development, and infrastructure management.
  • Manage resource allocation for IT and development initiatives.
Requirements: 
  • Proven experience (5+ years) in software development, IT management, and technical leadership.
  • Strong expertise in software architecture, DevOps, cloud computing, and cybersecurity.
  • Experience managing IT infrastructure, networking, and security compliance.
  • Hands-on experience with Agile, CI/CD pipelines, and system monitoring tools.
  • Strong leadership and team management skills, fostering a culture of innovation.
  • Excellent problem-solving, decision-making, and stakeholder communication skills.
If you are looking for your next career change, kindly forward your CV to Gaby Turner at [email protected] or you may forward your CV to [email protected] 

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