Information Technology Administrator

6 hours ago

Johannesburg, Gauteng, South Africa Milani IT Consultancy (pty) Ltd Full time R25 000 - R35 000 per year

A client in Cape Town Has a VacancyPosition: IT Administrator

Salary:
R25,000 – R35,000 (depending on experience)

A leading South African microlending company based in Cape Town is looking for an IT Administrator

Job Summary

We are seeking a proactive and technically skilled
IT Administrator
who will take ownership of all local IT infrastructure, networking, and system support. The successful candidate will be responsible for maintaining a secure and reliable IT environment, providing second-line user support, and ensuring business continuity through effective systems administration and vendor coordination.

This is not a first-line helpdesk role — the candidate must be confident managing and improving key IT systems independently.

Key Responsibilities

IT Infrastructure s LAN Support

· Deploy, configure, and maintain office network equipment (switches, routers, firewalls, cabling, Wi-Fi, and printers).

· Ensure high availability and stability of LAN and internet connectivity for all staff.

· Proactively monitor network performance, troubleshoot issues, and implement improvements.

· Maintain VoIP and telephony systems in coordination with service providers.

· Support server infrastructure (file servers, domain controllers, backup servers).

· Manage Active Directory (users, groups, GPOs, and permissions).

· Ensure IT asset management, including procurement, inventory, and lifecycle tracking.

IT Services Security

· Provide second-line support for hardware, software, and connectivity issues.

· Manage system backups, antivirus, endpoint protection, and patch management.

· Implement and enforce IT security protocols (access controls, password policies, compliance with POPIA/FICA).

· Ensure disaster recovery readiness and participate in business continuity planning.

· Liaise with external vendors for advanced support, licensing, and procurement.

· Evaluate and implement new IT solutions to improve efficiency and security.

User Systems Support

· Provide escalated support to internal staff and resolve complex IT issues.

· Assist with integration of IT systems with CRM and business tools.

· Develop internal documentation for IT procedures and provide basic training to staff.

· Support reporting and data analysis tools (Excel, Power BI, SQL exposure advantageous).

Candidate Requirements Minimum Requirements:

· Degree/Diploma in IT or related field.

· –4 years of IT support experience, with a focus on LAN/network administration.

· Strong troubleshooting skills across hardware, software, and networking.

· Hands-on experience with Active Directory, Windows Server, and Office 365.

· Familiarity with IT security best practices and data protection.

· Ability to work independently and take ownership of IT environments.

Preferred:

· IT certifications (CompTIA Network+, CCNA, Microsoft Certified).

· Previous experience in a call center or financial services environment.

· Experience with VoIP and telephony systems.

· Exposure to SQL, Power BI, or system reporting tools.

The company Offers

· A fast-paced and collaborative working environment.

· Opportunity to drive IT improvements and innovation.

· Competitive salary and professional development opportunities.

· A key role in shaping IT operations and ensuring secure, reliable infrastructure.

Please e-mail your resume to - and indicate IT Administrator in the subject area.

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