Head: Leadership and Engagement

Requisition Details & Talent Acquisition Consultant

REQ Gugulethu Msimang

Location: Johannesburg

Closing Date: 17 October 2025

Job Family

Human Resources

Career Stream

Organizational Effectiveness (Learning and OD)

Leadership Pipeline

Manage Others (MO)

Job Purpose

To design, build and deploy organisational effectiveness solutions that will enable the business to align strategy, people, processes and systems to achieve competitive advantage and an optimal workforce experience. The role is responsible for leading the design and implementation of multiple and varied solutions and programs of work to deliver on the Nedbank Employee Value proposition and employee experience, leadership effectiveness and experience, and required culture in varied contexts.

Job Responsibilities

Design and Develop Leadership and Culture Effectiveness and Experience Solutions:

• Provide expert guidance and advisory services on leadership effectiveness and experience, team effectiveness, culture transformation and EVP to HR Product Owners, HR, and business leaders.
• • Leverage leading practice organisational effectiveness and business-specific knowledge to identify and diagnose business problems and opportunities.
• • Translate diagnostic outcomes into relevant business insights, strategic implications, and recommendations.
• • Scope, design, and develop integrated solutions with relevant stakeholders to deliver innovative, data driven, evidence based and fit-for-purpose solution designs, ensuring that solutions meet business requirements with measurable impact.
• • Facilitate proactive leadership and culture effectiveness problem and solution identification processes with integrated stakeholders across the value chain.
• • Champion strategic culture and leadership effectiveness initiatives to embed lasting mindset, behaviour, and practice shifts.
• • Ensure concrete design and delivery of supporting tools, practices, processes, and approaches for long-term change.
• • Manage culture and employee experience and engagement survey design, development and implementation; and develop and implement action plans to address enterprise-wide issues raised in these surveys.
• • Keep abreast of leading market trends with regards to portfolio.

Delivery and Risk Management:

• Stand up multifunctional delivery teams for the implementation of organisation effectiveness, leadership effectiveness, and culture transformation projects.

• Ensure effective project delivery on time, within budget and scope, including reporting, managing change requests, resource management, and business case tracking.

• Proactively identify and mitigate delivery and implementation risks.

• Lead change management and communications planning for leadership effectiveness, culture effectiveness and EVP practices.

• Ensure alignment of practices with the Bank's governance, risk policies, and regulatory requirements.

• Source and collaborate with external vendors by complying with procurement policies and processes, negotiating on price, managing the vendor on boarding process and managing ongoing vendor relationships in collaboration with Procurement.

Managed Stakeholder Relationships:

• Collaborate with peers and HR Product Owners as part of cross-functional design and delivery teams.

• Work successfully in diverse and inclusive teams to deliver individual, team, and business impact.

• Build and leverage relationships within and across a diverse community of internal and external stakeholders to accomplish work outcomes.

• Leverage influence, process facilitation, and advanced stakeholder engagement skills to align stakeholders and enable support, stakeholder commitment and execution.

• Provide capability building and coaching on to embed leadership effectiveness, team effectiveness, culture transformation and EVP initiatives across the enterprise.

• Initiate, participate and contribute to professional and business forums to share and obtain information and ideas, provide feedback, transfer knowledge and to create alignment and buy-in

Essential Qualification

• Professional Qualification/Honours Degree (Masters Preferred)

Minimum Experience Level

10 + Years Experience in business transformation, programme management and organisation capability development.

Breadth of expertise in culture transformation, culture effectiveness, team effectiveness, leadership effectiveness and the alignment of people, processes, systems in business transformation initiatives.

Technical / Professional Knowledge

• Leadership Skills

• Strategic planning

• Project management principles

• Business principles

• Communication Strategies

• Diversity management

• Change management

• Relevant regulatory knowledge

• Business writing skills

• Facilitation skills

• Organisational behaviour theory

• Stakeholder management

• Employee engagement

• Behavioural Science

• Organizational Effectiveness

• Complex Problem Solving

• Team Effectiveness

• Culture transformation

Behavioural Competencies

• Strategic Planning
• Customer Focus
• Driving Innovation
• Facilitating Change
• Inspiring Others
• Creating a Culture of Trust
• Courage