User Assistant Technician- Second Line

**_We have an opening for a First Line Technician in our Customer Support Department._** As a First Line Technician, your responsibilities will be to assist our end-users in logging calls, troubleshooting and escalating calls to the relevant departments. The vital part of your work involves you knowing the basics of hardware and software troubleshooting....

**About the Role** You will be part of a diverse team where everyone works together to achieve one goal, a Happy Arch User The role offers an excellent career growth plan with multiple success stories testament to this. Being part of the Spinnaker team requires you to be able to work under pressure in our very high paced energetic, positive...

**Junior Second Line Analyst_ZA**: **Location**: South Africa - Cape Town | **Job-ID**: 199181 | **Contract type**: Standard | **Business Unit**: IT Service Delivery/Managed Services Description To Perform Remote Desktop Support across multiple customers and technologies. Main Duties/Responsibilities Technical: - Microsoft certified with future...

We're looking for an enthusiastic problem solver with a passion for customer service to fill the role of First line support technician. The Support Technician assists all employees of the organization in resolving technical (hardware, software & network) problems. You will be required to work 8am to 5pm at the Parklands office. However, the company operates...

We are recruiting for a Service Desk Technician role. Wea are sourcing for a Service Desk Technician role. **Service Desk Technician - Role Specification** **Key Responsibilities** First and second-Level IT Support Provide prompt assistance to users, troubleshooting and resolving technical challenges. Device & Security Management Conduct routine device...

KEY INFORMATION TITLE: Desktop Support Technician REPORTING LINE: Head of Desktop Support LOCATION: BUSINESS UNIT: PURPOSE OF THE ROLE The IT Desktop support team is responsible for providing desktop services for our Clients owned desktop / laptop devices that connect to the network. It is a key role aimed at providing professional, efficient service to...

Wea are sourcing for a Service Desk Technician role. Service Desk Technician Role SpecificationKey ResponsibilitiesFirst and second-Level IT SupportProvide prompt assistance to users, troubleshooting and resolving technical challenges.Respond to queries via ticketing systems, email, or remote tools such as Microsoft Teams.Device & Security ManagementConduct...

Wea are sourcing for a Service Desk Technician role. Service Desk Technician Role Specification Key Responsibilities First and second-Level IT SupportProvide prompt assistance to users, troubleshooting and resolving technical challenges.Respond to queries via ticketing systems, email, or remote tools such as Microsoft Teams.Device & Security...

We are recruiting for a Service Desk Technician role.Wea are sourcing for a Service Desk Technician role. Service Desk Technician – Role SpecificationKey ResponsibilitiesFirst and second-Level IT SupportProvide prompt assistance to users, troubleshooting and resolving technical challenges.Respond to queries via ticketing systems, email, or remote tools...

Position: Network Technician Employment Type: Full Time Location: Blouberg, Cape Town Key Responsibilities: Implement, configure, and manage NAC solutions (Cisco / Sophos / Fortinet / Unifi or similar). Enforce security policies for network access across wired, wireless, and VPN connections. Monitor, troubleshoot, and resolve NAC‑related issues and...