Current jobs related to Client Support Specialist - Cape Town, Western Cape - Liquid Thought
-
Client Support Specialist
1 week ago
Cape Town, Western Cape, South Africa Liquid Thought Full time R400 000 - R600 000 per yearAbout the job Client Support Specialist Client Support SpecialistLocation: StellenboschA leading payment aggregator and provider of secure payment solutions islooking for a Client Support Specialist to fulfil various administrative and supportduties within a fast-paced environment. As a key entry point for networks and billers,the role will provide support...
-
IT Support Specialist
3 days ago
Cape Town, Western Cape, South Africa The Super Staffers Full time R180 000 - R300 000 per yearIT Support SpecialistRemote PositionLocation: Cape TownSalary: R15,000 - R25,000 Per MonthCompany Overview:Our client is a leading provider of cloud-based solutions for businesses. They specialize in helping companies migrate to cloud infrastructure, offering round-the-clock support and consultancy services.Position Overview:They are seeking an IT Support...
-
Client Support
24 hours ago
Cape Town, Western Cape, South Africa Outsourced CFO Full time R500 000 - R600 000 per yearOutsourced CFO is looking for a Client Onboarding Specialist who will guide new clients through our process for integrating a new service into their business. This role requires strong communication, organizational, and technical skills to ensure a smooth transition, provide training, and help clients achieve their goals and maximize value. You will act as...
-
Client Onboarding Specialist
1 week ago
Cape Town, Western Cape, South Africa TDMarkets Full time R400 000 - R800 000 per yearTD Markets is a regulated global Forex and CFD broker offering professional trading solutions to retail and institutional clients. We pride ourselves on our transparent execution, advanced trading tools, and commitment to developing our people and partners.We are expanding our Sales Division and are looking for a results-driven Client Onboarding Specialist...
-
Support Specialist
1 week ago
Cape Town, Western Cape, South Africa Lifecheq Full time R240 000 per yearSupport Specialist - LifeCheq (6 month Contract)Join Our Mission to Revolutionise Financial AdviceAbout LifeCheqLifeCheq is a pioneering fintech company based in South Africa, leading the revolution in personal finance with our holistic approach and advanced advice platform. We cater to the mass affluent market, boasting the fastest-growing and one of the...
-
Client Onboarding Specialist
1 week ago
Cape Town, Western Cape, South Africa Outsourced CFO Full time R250 000 - R500 000 per yearOutsourced CFO is looking for a Client Onboarding Specialist who will focus on creating delighted client experiences during the onboarding phase while identifying areas that would need to be scoped to ensure a world class finance function is available to the client.Key Performance Areas:Delighted Client OnboardingApproach client onboarding with a focus on...
-
Client Support Administrator
1 week ago
Cape Town, Western Cape, South Africa GOTO Group Full time R180 000 per yearClient Support AdministratorThis key role sits within GOTO Group SA, providing dedicated administrative and operational support to one of our UK-based client partners. The Client Support Administrator plays a key role in ensuring smooth day-to-day operations through accurate data processing, efficient document management, and proactive coordination...
-
Cape Town, Western Cape, South Africa Initiate International Full time R250 000 - R500 000 per yearAre you passionate about travel and ready to embark on an unforgettable journey with a leading tourism company? Look no further – we're searching for a vibrant and enthusiastic Italian speaking Customer Service Support Specialist to join this team in Cape Town, South Africa. Ready to embark on an adventure? Don't miss this job opportunity to make dreams...
-
Cape Town, Western Cape, South Africa Apex Group Ltd Full time R900 000 - R1 200 000 per yearThe Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully...
-
Contact Centre Support Specialist
3 days ago
Cape Town, Western Cape, South Africa Boardroom Appointments Full time R104 000 - R208 000 per yearResponsibilities:The purpose of the Customer Experience and Contact Centre Support Specialist role is to execute key general support activities, in cooperation with and under the direction of the Head of Customer Contact Centre & Experience, Senior Manager Contact Center Operations and the leadership team. The role provides efficient, proactive,...
Client Support Specialist
2 weeks ago
Location: Stellenbosch
A leading payment aggregator and provider of secure payment solutions is
looking for a Client Support Specialist to fulfil various administrative and support
duties within a fast-paced environment. As a key entry point for networks and billers,
the role will provide support across various business development and sales
functions. This role requires quick turn around times and willingness to assist with
various tasks impacting client relationships.
The ideal incumbent has excellent attention to detail, and a proactive approach to
resolve client problems. In addition, the candidate can multitask well under pressure.
Responsibilities will include:
Onboard billers, ensuring all workflow and system
requirements are met.
Complete documentation, perform compliance and KYC checks, and
upload supporting information.
Identify the correct onboarding process for billers and direct accordingly.
Manage portals and inboxes, ensuring compliance with application
specifications.
Escalate relevant issues to the Customer Relationship Manager when
required.
Update and maintain biller details on the Onboarding and Integrations
workflow system.
Perform compliance checks for billers requesting profile changes.
Forward relevant documentation to the Accounts Department for sign-off.
Assist in preparing Tender files according to our standards.
Monitor and escalate potential fraud risks in line with internal procedures.
Minimum requirements:
Matric required; a relevant tertiary qualification will be beneficial;
3 - 5 years experience in a similar customer support role;
Experience in the Financial Services industry with focus on the payments
industry is advantageous;
Full understanding of the Microsoft suite, specifically Excel (including formulas
and pivots);
Drivers license and reliable transport;
Fluent in English (Afrikaans would be beneficial). and include this: Fraud
monitoring and escalation.
