Technical Specialist

Who are we?
Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.

What will you do?
The candidate hired for this role will be tasked to manage different document capture processes for various clients. The candidate will also be responsible for managing capacity, modifications, creating users, trouble shooting and general support functions in the different Kofax document capture processes.

What will make you successful in this role?

• Configure and support implementation solutions utilizing the Kofax Total Agility (KTA) platform
• Work with integrated solutions using Kofax Capture, Kofax Transformation Modules (KTM), Kofax Total Agility (KTA),
• Kofax Import Connector, and other related Kofax technologies
• Lead and or assist with the creation of technical documentation and operating procedures supporting the build-out of client solutions on the Kofax platform
• Task estimations & work allocation recommendations
• Proof of concepts
• Report on progress of technical tasks
• Maintain, and enhance systems based on business requirements using approved technologies standards
• Production support and standby duty
• Transition knowledge to team colleagues

Qualification

• Matric
• Relevant IT degree or diploma

Experience

• Minimum of 3 years Document Management experience specifically in:

• Kofax product suite aimed at content capture

• Development experience

• Kofax Robotics Process Automation experience

Knowledge

• Solutions development and design
• Database skills
• Knowledge of Enterprise Content Management technologies and processes
• Ability to manage problems and liaise with relevant support areas to resolve the problem timeously

Personal Attributes
Decision quality - Contributing through others

Action orientated - Contributing independently

Collaborates - Contributing independently

Manages complexity - Contributing independently

Nimble learning - Contributing independently

Tech savvy - Contributing independently

Build a successful career with us
We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies
Being resilient - Contributing through others

Collaborates - Contributing through others

Cultivates innovation - Contributing through others

Customer focus - Contributing through others

Drives results - Contributing through others

Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.