People & Organisational Development Manager

Ready to Redefine the Employee Experience at Faircape Group?

Are you passionate about transforming how people experience work? Do you thrive on translating strategy into purposeful action, with integrity, empathy, and resilience guiding your every move? If so, we'd love to connect with you.

At Faircape Group, we operate across diverse industries - Healthcare, Retirement Holdings, Telecommunications, ISP, Utility Management, Property Management, and Infrastructure Installation. But at the heart of our success are high-performing teams that are collaborative, values-driven, and committed to delivering excellence together.

We're seeking a forward-thinking People & Organisational Development Manager to join our dynamic team. You'll be more than a support function, you'll be a trusted strategic partner, shaping the culture, performance, development, and wellbeing of our people at every stage of their journey.

What You'll Be Driving

Strategic HR Partnering

• Serve as a consultant and sounding board to managers and the executive team, helping embed a culture of ownership, trust, and alignment.
• Co-create solutions for people challenges that reflect both strategic vision and lived experience on the ground.

Learning & Development that Matters

• Lead and evolve our training framework to meet changing skill demands across industries.
• Design learning that's not only compliant, but compelling - turning gaps into growth stories.
• Drive monthly insights from training data and collaborate to refine and future-proof development plans.
• Oversee training & development efforts, using our internal tracking platform and align with managers to ensure that annual plans are drafted and executed.
• Submit annual training reports and workplace skills plans to our relevant SETAs in collaboration with the HR Generalist, utilising this as a foundation to drive and improve learning efforts.

Performance with Purpose

• Ensure job design and KPIs align with SMART principles and performance structures.
• Enable managers to have performance conversations that are honest, future-focused, and tied to tangible growth paths.
• Support succession planning that safeguards institutional knowledge and nurtures emerging leaders.

Onboarding with Intention

• Manage onboarding journeys that are structured yet personal, so every new joiner feels confident and connected from before day one.
• Review and refine the onboarding experience quarterly, turning feedback into action.

Wellness & Engagement

• Champion wellness that's woven into daily life, not isolated to once-off events.
• Curate initiatives rooted in data, ensuring wellness and engagement are both impactful and inclusive.This includes setting up plans and positioning it for approval and execution on an annual basis, reviewing impact & effectiveness for reporting back to management with supporting metrics.

Compliance & Operational Excellence

• Keep our HR infrastructure efficient, ensuring policies, processes, and practices remain compliant, consistent, and people-centric.
• Act as a strategic advisor on key labour issues, bringing clarity and fairness to the table.

Retention & Culture

• Turn insights from satisfaction surveys into meaningful improvements.
• Curate culture-building efforts - from recognition and engagement plans to internal branding, that promote connection and purpose at every level.

What You'll Bring to the Role

• Required: Honours degree in Industrial/Organisational Psychology or Human Resources Management with broad HR generalist background (depth in OD, ER, talent development, and policy frameworks).
• Desired: HPCSA registration as an Industrial/Organisational Psychologist (preferred)
• Strong grasp of South African labour laws, performance structures, change management principles, and talent management.
• Standout communication and facilitation skills - you connect with empathy and confidence.
• A sharp eye for trends, patterns, and practical solutions. We're looking for a data-driven and action-oriented individual that can use qualitative and qualitative information to shape initiatives that are truly impactful.
• A values-aligned, collaborative mindset (you lead change with courage, kindness, compassion, confidence, and credibility).

This role is an opportunity to create the kind of workplace you'd want to work in. If you're ready to help us build a culture that unlocks human potential across sectors, we can't wait to meet you.

Specific Requirements

• Solid and positive written references
• Clear credit record
• No criminal record

Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 06h30 and 18h30.

With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers market-related salaries, dependent on experience, qualifications, skills and attributes.

Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.