Wellness Assistant

2 weeks ago

Cape Town, Western Cape, South Africa Clicks Group Full time R150 000 - R180 000 per year

Listing reference:
click_022085

Listing status:
Online

Apply by:
16 October 2025

*Position Summary
Industry:*
Wholesale & Retail Trade

Job category:
Other: FMCG, Retail, Wholesale and Supply Chain

Location:
Western Cape

Contract:
Permanent

Remuneration:
Market related

EE position:
Yes

*About Our Company*
Clicks Group

Introduction
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

*Job Description
Job Objectives:*

  • To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
  • To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
  • To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
  • To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
  • To prevent wastage in own area by adhering to stock rotation principles.
  • To prevent stock losses by following all risk management policies and principles.
  • To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
  • To implement product merchandising by following the merchandising guidelines and procedures.
  • To adhere to all store standard operating procedures.
  • To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

*Knowledge:*

  • Desirable: Basic health, fitness and supplements product knowledge
  • Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)

*Skills:*

  • Essential: Good communication and interaction skills
  • Customer and service orientation
  • Selling skills
  • Merchandising skills
  • Desirable:
  • Basic computer literacy

*Competencies:*
Essential:

  • Relating and Networking
  • Persuading and Influencing
  • Delivering Results and Meeting Customer Expectations

Desirable:

  • Following Instructions and Procedures
  • Presenting and Communicating Information
  • Achieving Personal Work Goals and Objectives

*Experience:
Minimum requirements
Essential:*

  • At least 1 year related experience
  • Selling skills; customer related training

Desirable:

  • Experience working with sports nutrition and vitamin related products

*Education:*

  • Essential: Matric (Maths 50%/Maths Lit 60%, English 50% and a pass in Life Science or Physics)
  • Desirable: Sports / fitness / nutrition qualification

Kindly note only applicants who meet the minimum requirements will be contacted.
All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

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